Ratings based on 230 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
by A verified traveler from Hempstead
Posted 7 Apr 2024
Fantastic but water brownish
Comment from Hotel Management
23 Apr 2024 by Kafayat, Hotel Management
Thank you for your review.We are aware that our borehole water oxidizes quickly and although filtered, chemically treated, and constantly reticulated the water can appear discolored from time to time. Please accept our apologies for any inconvenience that this may have caused you. Please note that we are working hard to resolve the issue.We look forward to welcoming you back soon.
by A verified traveler from Hempstead
Posted 7 Apr 2024
Great property but the bathroom and water looks brownish
Comment from Hotel Management
23 Apr 2024 by Kafayat, Hotel Management
Thank you Olugboyega for your review after your recent stay with us. We are aware that our borehole water oxidises quickly and although filtered, chemically treated, and constantly reticulated the water can appear discoloured from time to time. Please accept our apologies for any inconvenience that this may have caused you.
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Kafayat, Hotel Management
Dear Andrew, thank you for the time taken to rate the quality of our service following your recent visit to the Federal Palace Hotel & Casino. We look forward to welcoming you back soon.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Kafayat, Hotel Management
Dear Stephen, thank you for your review following your recent stay at the Federal Palace Hotel & casino. We look forward to welcoming you back soon.
by A verified traveler
Posted 2 Mar 2024
The age is definitely showing. Even at a cheap rate, I do not think this place is worth the stay. There are much newer and cleaner properties in VI.
Comment from Hotel Management
23 Apr 2024 by Kafayat, Hotel Management
Dear John, thank you for the time taken to rate the quality of our service following your recent visit to the Federal Palace Hotel & Casino. Your comment regarding the hotel is noted and will be looked into.
by A verified traveler from Essex
Posted 26 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Kafayat, Hotel Management
Dear Oluremilekun, thank you for your review following your recent stay at the Federal Palace Hotel & Casino. We look forward to welcoming you back soon.
by A verified traveler
Posted 25 Feb 2024
Nice surroundings
Comment from Hotel Management
25 Feb 2024 by Kafayat, Hotel Management
Dear Michael,Thank you for the great review after your recent stay with us.We look forward to welcoming you back soon.
by A verified traveler
Posted 24 Feb 2024
This property is safe, and the staff are courteous, and helpful. Ready to assist with personal needs. Full breakfast with varied choices is outstanding.
Comment from Hotel Management
25 Feb 2024 by Kafayat, Hotel Management
Dear Anthony, thank you for your review following your recent stay at the Federal Palace Hotel & Casino. We are glad that you found the breakfast buffet great and the staff friendly.We look forward to seeing you soon.
by A verified traveler
Don' believe the hype
Posted 18 Feb 2024 on HotelsReally bad, hotel is old. The bed was comfy but there was quite a large number of ants on my table. Also the bathtub is high from the ground, not easy to get in and very slippery. This hotel is at best a 2.5- 3 star hotel. Oh an international cards barely work
Comment from Hotel Management
25 Feb 2024 by Kafayat, Hotel Management
Dear Nicolas, thank you for the time taken to rate the quality of our service following your recent visit to the Federal Palace Hotel & Casino. Your comment regarding the bathtub has been noted. We trust that you will find improved standards on your next visit. Kind regards,
