Ratings based on 463 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Great place to stay in Victoria
Comment from Hotel Management
31 May 2024 by Team Solo, Hotel Management
Hello MariaJose,Thank you for the amazing 10/10 review! We are delighted that you had a positive experience at Solo Suites. It was a pleasure to host you, and your positive feedback will continue to motivate us to deliver exceptional service. Thank you once again, and we look forward to hosting you again. Regards,Team Solo
by A verified traveler
Posted 24 May 2024
We enjoyed our stay.
Comment from Hotel Management
5 Jun 2024 by Team Solo, Hotel Management
Hello Singh,Thank you for your kind words. We are thrilled that you had a positive experience at Solo Suites. Your feedback means a lot to us and inspires us to continue to offer excellent services. Thank you so much for choosing Solo Suites and we look forward to hosting you again. Regards,Team Solo.
by A verified traveler from Kapolei
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Team Solo Suites, Hotel Management
Hello Brian,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon.Warm regards, Team Solo Suites
by A verified traveler
Posted 4 May 2024
the bed was horrible was total warn out, and did sleep well
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
29 May 2024 by Team Solo Suites, Hotel Management
Hello Dean,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon.Warm regards, Team Solo Suites
by A verified traveler
Posted 30 Apr 2024
Nice spot
Comment from Hotel Management
1 May 2024 by Team Solo Suites, Hotel Management
Hello Mike,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon.Warm regards, Team Solo Suites
by A verified traveler
Posted 30 Apr 2024
We found it peculiar that it’s a no contact check in but yet we had to go to the office to check in.
Comment from Hotel Management
1 May 2024 by Team Solo Suites, Hotel Management
Hello Jill,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon.Warm regards, Team Solo Suites
by A verified traveler
Posted 28 Apr 2024
No phone call. No reminder email. Nothing. Just a small paragraph in the middle of a long email stating I had to visit the office prior to check-in. What’s the point of self check in. I had everything to get into the room and when I showed up someone else was in the room.
Comment from Hotel Management
28 Apr 2024 by Team Solo., Hotel Management
Hello David,We are sorry to hear that you had a bad check-in experience, we take great care of conveying the changes to our guests on time. We see that our office administrator sent a new email at 10:36 AM on 27th April to let you know of the room changes. However, we understand that you did not receive the email. We're sorry for the inconvenience and would like to ask you to give us another chance. We take great pride in our staff and our services. We will ensure that this kind of mishap does not occur again.We look forward to having you with us!Kindest regards,Team Solo.
by A verified traveler
Posted 27 Apr 2024
Pet friendly, great location, good size.
Comment from Hotel Management
28 Apr 2024 by Team Solo Suites, Hotel Management
Hello Selma,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon and are open to any suggestions to enhance your next stay. Warm regards, Team Solo Suites
by A verified traveler
Posted 23 Apr 2024
Very friendly staff. Let me check in early and late check out with no question ask.
Comment from Hotel Management
23 Apr 2024 by Team Solo Suites, Hotel Management
Hello Coreen,Thank you once again for booking your accommodation with Solo Suites!We are thrilled that you enjoyed your stay with us and that our staff could accommodate your request for early check-in and Check-out needs with so much flexibility and warmth. Providing excellent services is our top priority and we look forward to hosting you again at the Solo Suites. Regards,Solo Suites.
