Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nepean
Posted 29 Apr 2024
Harbour view room window is too high to sit and look out. There’s a treacherous step up into the bathroom. Not good for elderly people.
by A verified traveler
Posted 24 Apr 2024
it’s about 10yrs overdue for a renovation
by A verified traveler
Posted 23 Apr 2024
I booked this hotel for my boss as our usual place didn't have accommodation at time of booking. The only positive thing my boss said was the view was nice (harbor view room).
That was after he called me to say someone, apparently a hotel worker, just walked into his room without notice or even knocking. I would say the place is clean as I was told the whole hotel stunk of bleach. He said more but I'd rather not repeat it.
by A verified traveler
Posted 22 Apr 2024
Nice except for scary elevator
by A verified traveler
Posted 20 Apr 2024
The hotel is an older hotel kept in good shape. The hotel is getting a new roof and fixing the outer walls. Was warned it would be noisy but I found it quiet during the night. I was out all day so didn't notice any noise. Room was clean and quiet. I faced the harbor so had a nice view. The staff was very friendly and very helpful. I enjoyed my stay very much.
by A verified traveler
Posted 20 Apr 2024
The renovation have improved the hotel. No air-conditioning in rooms. They do supply a fan in the room. Elevator needs to be fixed, as it jerks when it stops.
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 17 Apr 2024
Perfect stay
by A verified traveler
Posted 16 Apr 2024
Great location overlooking the harbourside but as a result the front rooms can be noisy.