Ratings based on 447 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Nice big room, well equipped, very friendly staff.
Comment from Hotel Management
31 May 2024 by Amy-Leigh , Hotel Management
We are so thrilled that you had a wonderful stay. Thank you for choosing N1 Vic Falls. We appreciate your support.
by A verified traveler from Cholsey
Posted 17 May 2024
Expectations were high given reviews.
Good value for money. Good location in terms of distance to Falls and other facilities.
Room disappointing. Poor lighting. Very poor air-conditioning. Average state of repair. Bathroom door would not close fully and was extremely noisy to open and close. I would stay again, but not in room 122.
Comment from Hotel Management
21 May 2024 by Amy-Leigh , Hotel Management
Thank you for your feedback. We are sorry you had a less than satisfactory experience in the room and we will look into the things you mentioned and see how best to improve it for future visitors. Thank you for your support.
by A verified traveler from FITCHBURG
Posted 2 May 2024
15 minute walk to the falls, clean, wifi worked fine, breakfast off the menu was good, close to lots and lots of shops
Comment from Hotel Management
3 May 2024 by Amy-Leigh , Hotel Management
We are thrilled that you enjoyed your stay with us and appreciate your feedback. Thank you for your support.
by A verified traveler
Posted 29 Apr 2024
Ten minute walk to Falls, fifteen minutes to supermarket, good food at restaurant, and local restaurant.
Comment from Hotel Management
30 Apr 2024 by Amy-Leigh , Hotel Management
Hi Steven, we are pleased that you enjoyed your stay with us and found the location very convenient. Thank you for your feedback.
by A verified traveler
Posted 25 Apr 2024
Very friendly service from all the staff
Comment from Hotel Management
25 Apr 2024 by Amy-Leigh , Hotel Management
Hi Stephen, thank you for choosing to stay with us. We are so thrilled that you had a pleasant stay and found the staff and service friendly :-) We appreciate your support.
by A verified traveler
Posted 19 Apr 2024
It was clean and had what you needed for a short visit. There wasn’t room for sorting luggage etc. good job I didn’t have a cat!! Very noisy from the live music at the pub. Breakfast expensive for what it was. Staff were lovely
Comment from Hotel Management
20 Apr 2024 by Amy-Leigh , Hotel Management
Thank you for choosing to say with us. We appreciate your feedback. The entertainment in and around Vic Falls does sometimes emanate throughout making it noisy, we apologise for that. Happy to hear that the staff were lovely. Thank you for your support.
by A verified traveler
Posted 10 Mar 2024
The rooms were very small there was no space for suitcases or walk around the room
Comment from Hotel Management
11 Mar 2024 by Amy-Leigh , Hotel Management
Thank you for your feedback. The new wing has got limited space but for future bookings please ask for our Delxue or Superior rooms which are more spacious. Thank you for staying with us.
by A verified traveler
Posted 12 Feb 2024 on Hotels
walking distance from the falls, restaurant and shop. Staff is like family.
Comment from Hotel Management
29 Feb 2024 by Amy-Leigh , Hotel Management
We are happy that you had a wonderful guest experience and found us to be centrally located for ease of travel. Thank you for your feedback.
by A verified traveler
Posted 4 Jan 2024
Great location and does the job of being affordable and walkable in Victoria falls. I would just say that there’s no going the extra mile for customers, for example: not having change for breakfast they charge for, not having towels for the pool when they have signs that you should not use room towels for the pool etc. and they offered no alternate solutions…
Comment from Hotel Management
19 Jan 2024 by Chooks, Hotel Management
Dear Cassandra we are sincerely sorry you expedrienced less than the best of service. We have noted your comments and shall take the necessary action to ensure this is not repeated. Please accept our apologies
by A verified traveler
Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by Chooks, Hotel Management
Thank you for your valued rating
