Ratings based on 216 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
3 out of 5
by A verified traveler

Posted 25 May 2024
The staff was excellent. Breakfast is $25 USD per person. I went to the lookout cafe with my partner and we ate a big breakfast (with drinks) for $29 USD total. Breakfast at this hotel is severely overpriced. My shower head did not have hot water, the a/c unit was unsatisfactory, and the hotel room phone did not function for outgoing calls. The shared spaces of the property were excellent, but the rooms were lacking.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Bed was comfortable nice aircon, staff were really helpful
2 out of 5
by A verified traveler from GREENSBORO

Posted 23 Aug 2023
property location is OK. However price versus what is offered - totally out of balance, way too expensive for waht it is. Poor breakfast, running out of ingredients the whole time - food quality dinner / choice : very poor. We do NOT recommend this property
3 out of 5
by A verified traveler

Posted 1 Jul 2023
Comment from Hotel Management
16 Aug 2023 by Hotel Manager, Hotel Management
Thank you for choosing to stay with us. We value your feedback and look forward to welcoming you back.Kind regards
5 out of 5
by A verified traveler

Lovely hotel

Posted 12 Jun 2023 on Hotels
A lovely hotel with very friendly staff and good service. Pool is large and surrounded by lovely trees. A nice place to sit. Good breakfast and dinner. Free shuttle bus down to the falls. Rooms are comfortable and in good condition but are a bit ugly from the outside
Comment from Hotel Management
24 Jun 2023 by NN, Hotel Management
Many thanks for the feedback
4 out of 5
by A verified traveler

Posted 25 Apr 2023
Enjoyable stay in friendly hotel
Comment from Hotel Management
5 May 2023 by NN, Hotel Management
Many thanks for the feedback.
4 out of 5
by A verified traveler

Posted 24 Apr 2023
Quiet. Friendly staff. Good service
Comment from Hotel Management
5 May 2023 by NN, Hotel Management
Many thanks for the positive feedback which is greatly appreciated
4 out of 5
by A verified traveler from Ozone Park

Posted 16 Mar 2023
Its walking distance from the Victoria Falls. Also very close to the airport.
Comment from Hotel Management
5 May 2023 by NN, Hotel Management
Many thanks for the positive feed back