Ratings based on 627 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by Reception, Hotel Management
Dear Amos,Thank you for taking the time to give us a review.We are sorry that you did not find your stay to be a 5 star stay. I hope your next stay will be a 5 star stay. Looking forward to seeing you again in the future.Kind RegardsHotel Victor Management.
by A verified traveler
Posted 15 May 2024
Great hotel, with popular dining and bar just downstairs. Nice walking path along the bay adjacent. There are other restaurants and shops right around the corner. A very nicely renovated historic property in a central location. Staff were quite helpful and attentive. We will definitely be back.
Comment from Hotel Management
19 May 2024 by Reception, Hotel Management
Thank you David for taking the time to give us a glowing review!We are thrilled that you enjoyed your stay and you found our our staff to be helpful and attentative. We hope to see you back in the near future.Kind Regards Hoel Victor Management
by A verified traveler
Posted 22 Mar 2024
Well placed and friendly
Comment from Hotel Management
24 Mar 2024 by Management, Hotel Management
Good morning Keith,Thank you for your great feedback, it is very much appreciated. We are glad you enjoyed your stay with us and we look forward to your next visit.Kind RegardsManagement
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Manager, Hotel Management
Good afternoon Colleen,Thank you for your great feedback, it is very much appreciated. We are glad you enjoyed your stay with us and we look forward to your next visit.Kind RegardsManagement
by A verified traveler
Posted 4 Feb 2024 on Wotif
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Comment from Hotel Management
5 Feb 2024 by Management, Hotel Management
Thank you for your feedback it is very much appreciated. We are glad you enjoyed your stay with us and we look forward to your next visit.
by A verified traveler
Posted 29 Jan 2024
On site restaurant is good but not great. Rooms were fine nothing crazy but price was right and rooms were available when we needed them.
Comment from Hotel Management
29 Jan 2024 by Management, Hotel Management
Good afternoon Justin,Thank you for your feedback, we are glad you enjoyed your stay with us and we look forward to your next visit.
by A verified traveler
Posted 23 Jan 2024 on Wotif
Comment from Hotel Management
24 Jan 2024 by Management, Hotel Management
Good morning Vince,Thank you for your great feedback, it is very much appreciated. We are glad you enjoyed your stay with us and we look forward to your next visit.Kind RegardsManagement
by A verified traveler
Posted 14 Jan 2024 on Lastminute
Chairs in rooms need improvement- not suitable for back issues
Lift definitely a welcome necessity
Cleaning of rooms a concern- sign on door at 8-00am - we came back at 3-00pm on both days and rooms had not been cleaned
Comment from Hotel Management
15 Jan 2024 by Management, Hotel Management
Hi Effie,Thank you for your feedback, it is very much appreciated and we will forward to our housekeeping staff. Note: During this very busy time, services will be later due to high demand in arrivals. We hope you enjoyed your stay with us and we look forward to your next visit.Kind RegardsManagement
by A verified traveler
Posted 4 Jan 2024 on Wotif
Easy and convenient. Parking easy. Comfortable beds
Comment from Hotel Management
15 Jan 2024 by Management, Hotel Management
Hi Linda,Thank you for your feedback, it is very much appreciated. We are glad you enjoyed your stay with us and we look forward to your next visit.Kind RegardsManagement
by A verified traveler
Posted 16 Dec 2023 on Wotif
We had a nice stay in newly updated room. Room service was a great extra but I didn’t like the fact we had to tip online first to submit our room order
Comment from Hotel Management
17 Dec 2023 by Management, Hotel Management
Good morning Michelle,Thank you for your great feedback, it is very much appreciated. In regards to tipping, you don't have to. We are glad you enjoyed your stay with us and we look forward to your next visit.Kind RegardsManagement
