Ratings based on 80 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
26 May 2024 by Alfonso Manager, Hotel Management
Thank you!
by A verified traveler
Posted 17 May 2024
Off the tourist trail of Amalfi coast. This gem of a hotel and resort is untouched by the large tourist areas of sorrento and beyond. The facilities boast access to the local beach club with a fantastic restaurant underneath the hotel (best meal we had).
Lovely people, weather great and the local Grangano to die for. Please dont let the popularity of Amalfi/Atrani/Positano reach Seiano
Comment from Hotel Management
20 May 2024 by Alfonso - hotel manager, Hotel Management
Dear Stephanie,Thank you sincerely for your kind words and for sharing your experience at our hotel. We are delighted to know that you appreciated the tranquility and authenticity of our property, away from the busier tourist areas of the Amalfi Coast.It is a pleasure to hear that you enjoyed our facilities, access to the beach club, and the restaurant beneath the hotel. Our team works with dedication to offer a memorable experience to our guests, and we are happy to know that you found our staff friendly and welcoming.We are also very pleased that you enjoyed the local culinary delights, particularly the Gragnano wine, which is a true excellence of our region. Your satisfaction is our greatest reward.We share your wish to keep Seiano an intimate and unspoiled place, and we hope to continue offering a tranquil and authentic refuge for all our guests.Thank you again for your review, and we hope to have the pleasure of welcoming you back soon.Best regards,Alfonso
by A verified traveler
Posted 17 Apr 2024
We were immediately impressed by the message from management at Palazzo Murrano upon booking our trip. It was welcoming and informative. And the quick response to our questions, offering suggestions to make the best of our week on the Amalfi coast made us realize we made the perfect choice for our vacation! When we arrived (using the transportation they arranged), we were greeted and taken immediately to our room, the Amalfi Suite. The room was clean, spacious, and well appointed. The balcony was beautiful, with views of the coast, and Vesuvius in the distance. We then went to breakfast, and was greeted by Nella with an espresso, fresh pastries, eggs, and more in the breakfast area on the 4th floor. She was there every morning at 7:30am to greet us with a smile! The entire staff was so friendly, and Alphonso the manager was always available to help. He arranged transportation to the local train station (10mins to Sorrento, 25mins to Pompeii, 60mins from Naples), booked our boat trip to Sorrento, Positano, and Amalfi, and so much more. This resort is close to numerous local restaurants, their own pier that has sun chairs, food, and drinks, and is a great central location to see the Amalfi Coast! In a week we were able to visit Naples, Sorrento, Capri, Positano, Amalfi, and Pompeii. If you are looking for an intimate setting with excellent service and accomodations, this is the perfect place!
Comment from Hotel Management
17 Apr 2024 by Alfonso , Hotel Management
Hi BobThank you so much for taking the time to share your wonderful experience at Palazzo Murrano! It brings immense joy to hear that we were able to contribute to making your vacation on the Amalfi Coast truly memorable.Your kind words about our welcoming message, quick responses, and helpful suggestions mean a lot to us. We're delighted that you found the Amalfi Suite to your liking and that you enjoyed the breathtaking views from the balcony.It warms our hearts to know that Nella and the rest of our team were able to provide you with excellent service throughout your stay. Your recognition of Alphonso's efforts in arranging transportation and assisting with bookings is greatly appreciated.It sounds like you made the most of your time exploring the Amalfi Coast and its surrounding areas! We're thrilled to have been a part of your adventures, from the local restaurants to the boat trips and beyond.We truly value your recommendation and hope to have the pleasure of welcoming you back to Palazzo Murrano for another unforgettable experience in the future!Warm regards,Alfonso and the Palazzo Murrano Team
by A verified traveler
Posted 15 Apr 2024
Everything about the holiday was just perfect, the staff were so helpful, plenty of places to eat and drink nearby, loads of beaches, excursions to do, two train stations near by and so much more, the Palazzo Mare is stunning to have drinks and food on. Breakfast was delicious and the locals are lovely as well! Not a bad word to say about the hotel or the surrounding area
Comment from Hotel Management
15 Apr 2024 by Alfonso , Hotel Management
Hello there! Thank you so much for your wonderful review! I'm thrilled to hear that you had such a fantastic holiday at Palazzo Mare. It's great to know that our staff made your stay enjoyable and that you were able to take advantage of all the amenities the hotel and the surrounding area have to offer. I genuinely hope to welcome you back again in the future! See you soon!
by A verified traveler
Posted 20 Nov 2023
All I have to say is BRAVA!!! If you are looking for an absolute amazing staff and cleanliness spacious rooms with beautiful views and accommodations, then look no further, it’s this place! From the moment we arrived we felt like family and now I can definitely call them that! The breakfast is on the rooftop with awesome views in the cutest room where we started our day with their wonderful chef Nella! She was an absolute doll, and made the most delicious breakfast and always there with your cappuccino or expresso. She goes out of her way for you and is so sweet, friendly and did I mention she makes delicious food? Just making sure because I can’t say it enough! She is amazing and such a pleasure! Giuseppe and Francisco, their front desk representatives and their manager Alfonso are so sweet, friendly, delightful and absolute gems to be greeted with and so helpful. They accommodate and go out of their way for you with their own little special touches! They definitely point you in the right directions for when it comes to food, excursions or transportation! These guys are the best and can’t say enough about all of them!
Thank you guys from the bottom of our hearts for everything you did for us! We absolutely loved you guys and had such a blast and funny moments because of all of you! Although this was our first time, it most definitely won’t be our last! We will be back! We will see you soon our Palazzo Murrano family! With love and happiness - Amand & Craig xoxo ciao
by A verified traveler
Posted 31 Oct 2023
The hotel was extremely accommodating and the service exceptional. The hosts of the hotel were super sweet and the boat ride to Capri right outside the hotel was the cherry on the cake! Would recommend 12/10!!!
Comment from Hotel Management
31 Oct 2023 by Alfonso , Hotel Management
Thank you very much Silvana
by A verified traveler
Posted 30 Oct 2023
The room was large, comfortable and had everything needed. A few nice restaurants within walking distance. Only downside was being isolated from everything. A difficult and very long walk up to Vico Equenses for shopping, restaurants and to the train. The hotel shuttle was non existant. The private beach and marina were closed due to it being "low season".
Comment from Hotel Management
30 Oct 2023 by Alfonso, Hotel Management
Dear Laura,You have stayed in our hotel at the end of the season.. Enjoying the quietness and peace of our bay. Unfortunately in this period our beach club is closed due obvious reasons. About transportation from the bay, you are perfectly right but in low season public bus rides are reduced. But anyways, there was at your availability a private shuttle bus every hour. For this reason, i dont know why you are complaining about it...I hope to see you again soon.
by A verified traveler
Posted 15 Oct 2023
Alfonso was great coordinating the visit and even getting flowers at my request. Nella was awesome in the kitchen and breakfast a great start to each day! The room was amazing, decor stunning and the little fishing village perfect hideaway from otherwise busy tour.
Comment from Hotel Management
15 Oct 2023 by Francesco, Hotel Management
Dear Joseph, we are glad that you enjoyed your staying at Palazzo Murrano! Hope to meet you soon again :)
by A verified traveler
The Best!!!
Posted 13 Oct 2023 on HotelsAll the reviews, are spot on! Best: location, rooms, breakfast. But most important, Alfonso made you feel like family. His advise and consideration is unmatched and he could teach the rest of the world, how service should be done. Bravo!!
Comment from Hotel Management
13 Oct 2023 by Alfonso , Hotel Management
Thank you Brad
by A verified traveler
Posted 9 Oct 2023
The gentleman that checked us in was amazing. Perhaps the best ever in helping us make arrangements. A real rock star in the hospitality industry.
Comment from Hotel Management
9 Oct 2023 by Alfonso , Hotel Management
Thank you Mrs Randy...I love my job and my guests!My gol is make them happy...Take care of yourself and your husband...Regards Alfonso
