Ratings based on 154 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2023
The oddest experience I have ever had! There was nobody there. Restaurant closed permanently. A telephone number in a stairwell gave me a voice which told me how to access the stairwell... key is in the door.
I was the only person in the entire establishment for the entire stay.
Comment from Hotel Management
10 Aug 2023 by Sylvie , Hotel Management
Bonjour Nous sommes désolés que vous n’ayez pas apprécié votre séjour, nous vous avons contacté pour signaler que le jour de votre arrivée, il n’y avait pas d’accueil et nous vous avons donné les informations pour l’accès à votre chambre par téléphone. Le matin nous étions présents pour les petits déjeuners. Encore désolé pour cette absence de personnel. Cordialement
by A verified traveler
Posted 14 Sep 2022 on Hotels
Comment from Hotel Management
15 Sep 2022 by S, Hotel Management
Merci d’avoir laissé un avis Cordialement
by A verified traveler
Posted 2 Sep 2022
by A verified traveler
Excellent stay
Posted 4 Sep 2021 on HotelsExcellent stay - lovely room very well decorated and beautiful furnishings . So good we have booked to stay again on our way home from our holiday - good breakfast as well
Comment from Hotel Management
6 Sep 2021 by sylvie, Hotel Management
bonjour
merci pour vos encouragements, nous serons ravis de vous revoir prochainement
by A verified traveler
Wouldn’t recommend
Posted 21 Jul 2019 on HotelsBooked and stayed one night as the hotel has a restaurant. Unfortunately the restaurant was closed on a Friday night. Not a lot of options to eat in the area. There is no reception for the hotel and we had to wait around 30 minutes until someone showed up.
Comment from Hotel Management
24 Jul 2019 by sylvie, Hotel Management
désolé pour le restaurant fermé, les jours d'ouverture du restaurant sont précisés.il y a beaucoup de restaurant a 10 minutes : chantilly, lamorlaye..
en cas d'absence des informations vous permets de nous joindre.nous tenons compte de vos commentaires et vous remercie
by A verified traveler
Fond memories of Chantilley
Posted 4 Jun 2019 on HotelsHad a wonderful stay. Service was great, rooms were clean and comfortable. There was a lot to do in the local area - visit to chateau, horse museum, nice restaurants.
Comment from Hotel Management
7 Jun 2019 by sylvie, Hotel Management
merci pour cette belle note , ce fut un plaisir de vous servir
et sommes ravis que vous ayez apprécié votre séjour
by A verified traveler
Quiet place outside Paris.
Posted 20 Apr 2019 on HotelsLiked it so much we stayed an extra night. The owner is lovely.
Comment from Hotel Management
13 Jun 2019 by sylvie the owner, Hotel Management
j'apprécie beaucoup votre commentaire et vous remercie
nous avons également aimer vous servir et vous souhaitons un bon séjour en France
by A verified traveler
All that was needed
Posted 22 Feb 2019 on HotelsAll that was needed clean and comfortable, quick note the owner only speaks French which is understandable as we are in France,
Comment from Hotel Management
27 Feb 2019 by sylvie, Hotel Management
merci pour la note,
désolée de ne pouvoir vous répondre en anglais, nous allons essayer de combler cette lacune
by A verified traveler
Posted 24 Nov 2018 on Hotels
Comment from Hotel Management
1 Dec 2018 by sylvie, Hotel Management
je vous remercie d'avoir pris le temps de donner une
appréciation , les commentaires sont les bienvenus
pour une bonne relation
merci encore
by A verified traveler
Leaving on a jet plane...
Posted 30 Oct 2018 on HotelsPerfect spot before a flight out of CDG. Paris was booked and most places anywhere near the airport were expensive. La Auberge Renaissance was the perfect solution.
Comment from Hotel Management
3 Nov 2018 by sylvie, Hotel Management
merci de votre note , CDG est effectivement facile d’accès
et notre auberge située a environ 25' , vous permets un hébergement au calme. merci encore
