Ratings based on 18 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jul 2018 on Hotels
It was so disappointing and uncomfortable we had to leave and book a hotel. We paid extra for a junior suite as we were on our Anniversary trip but we were really disappointed as the room was nothing like the pictures. The room was dingy and quite small, the bathroom was mouldy and tiny, and the view from the balcony was of two brick walls which they hid with a curtain in the pictures. Also the bed was so uncomfortable after two nights we both had a bad back. When we checked out a day early we tried to explain why we weren't happy and he just said "it's not important". He refused to give a refund which perhaps isn't surprising but what a shame a man of his age and in his position didn't have the emotional intelligence or customer service skills to apologize for the way we were feeling. I strongly recommend you book a 4 star hotel rather than this place for the same price.
by irina
Look! They are thieves!
Posted 3 Oct 2017 on HotelsWe needed to swap the hotel! As soon as after our arriving we discovered that nothing worked! No wifi, no local phone, no safe, no air-condition, no hear-dryer. When I asked owner how it may be and why they did nothing for their customers comfort he cried me " collect your stuff and get out!" It was done! We swapped the hotel. When we made check-out they refunded my cash back (they didn't accept cards). It was 229 Euro for 3 nights. In 4 days they charged my card for 249 Euro (3 nights) after my leaving Italy. What should I do? Look! They are thieves!
by Gerard
Posted 1 May 2017 on Hotels
Great location near sea front and main line train station ,hotel was very nice owners of hotel live in hotel .viareggio great place to visit
Comment from Hotel Management
8 May 2017 by Giuseppe, Hotel Management
It is a great pleasure to read your words, thank you so much with kindness and cordiality
Giuseppe G.
Recommended
for Everyoneby A verified traveler
July 2026
Posted 23 Jul 2016Had a great stay, balcony is not a tradional balcony, no view but I could dry beach towel. My Italian very bad but hotel family could not do enough to help, thank you.
Room very clean, breakfast, no fruit first morning but then lovely fir all remaining days.
I want to learn Itslian and converse with this lovely family.
by Faye from Yorkshire
Lovely Italian B&B
Posted 4 Oct 2014 on HotelsVery lovely stay would recommend it. Beautiful decor, friendly hosts and a very nice breakfast with lots to choose from. Only 5 min walk to the beach.
by John from Malta
Very nice
Posted 29 Jul 2014 on HotelsGreat staff and only a short walk to the seafront and harbour. Single room is not en-suite but has a private bathroom across the landing.
by Anglo Italians from Croydon UK
Great place apart from the bathrooms
Posted 2 Sep 2013 on HotelsWe had a great stay at La Petite Maison, the rooms were nice, the breakfast delicious and plentiful and the owners delightful. The only drawback is the bathrooms which are mostly wet rooms and tiny. When asked, the owners moved us to a bigger room that had a bathroom that wasn't a wet room, but unfortunately it still wasn't possible to shower without flooding the room.
Recommended
for Everyoneby John from Glasgow
Unique experience
Posted 4 Jul 2013
Pros: the decor
Cons: Size of room
Location: Handy for station and short walk to the promenade.
Have not stayed in a hotel quite like, it has charm and a unique décor and atmosphere.
Have no hesitation in recommending for a short term stay.
by A verified traveler
piccolo ma bello
Posted 16 Oct 2017
Pros: la cura nell'arredamento e la pulizia
Cons: la colazione
Location: l'hotel è abbastanza vicino alla passeggiata del lungomare.al centro non ci sono discoteche nè locali
abbiamo soggiornato solo per una notte. l'hotel è piccolo ma molto curato nell'arredamento, accogliente, tranquillo e pulito. Il personale molto gentile e disponibile. avevamo due camere, in quella più piccola il bagno era veramente stretto ma è un dettaglio trascurabile. non abbiamo fatto colazione perchè nella mail dell'hotel avevano precisato che la colazione consisteva in biscotti e cornetti imbustati, abbiamo preferito un'ottima pasticceria nelle vicinanze. Decisamente da consigliare
by A verified traveler
Posted 30 Nov 2015 on Hotels
Comment from Hotel Management
6 Feb 2016 by Giuseppe, Hotel Management
Buon giorno Signor "anonimo", come indicato serviamo colazione italiana e non internazionale. Le uova ed il becon che Lei ha chiesto non potevamo servirLi per il motivo indicato. Cordialmente Giuseppe G.
