Ratings based on 293 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2023
The location was excellent, above my expectation. Nice city to walk and dine.
Staff are very nice. Included breakfast was not bad, (no warm breakfast).
by A verified traveler
Posted 4 Sep 2023 on Ebookers
Had a ‘prestige’ room at the front with a balcony. Huge bed, high ceilings, a really lovely room in a really lovely hotel, full of character. Very helpful and pleasant staff, and I had a great breakfast. Basically a matter of metres away from the beach and all Viareggio’s wonderful beachside cafes/bars and restaurants. Would definitely stay at the Marchionni again.
Comment from Hotel Management
4 Sep 2023 by Angelica, Hotel Management
Thank you for your review, your opinion is really important for us.
by A verified traveler
Posted 3 Sep 2023
Excellent value for money. Staff were so lovely. Comfortable bed. Clean. And great location.
Comment from Hotel Management
7 Sep 2023 by Angelica, Hotel Management
Thank you very much for your contribution, it is precious to us ! :)
by A verified traveler
Posted 28 Aug 2023
Positives: Easy walk to beach and boardwalk. Everything felt classic-like out of a movie! Antique elevator, lovely dining area and entryway (except bedroom- see below.) Found out we had a free 3-course dinner and full continental breakfast included! Free wine but paid for water/ soft drinks. Great food! Very clean room.
Negatives: Our room: Felt like we were sleeping in a back alley closet. Little to no decor, minimal light bulbs, really small bathroom, poor TV quality. Hostess spoke little English so was difficult to communicate about meals and beach use. Not sure if we had beach "rights". Limited parking.
Comment from Hotel Management
29 Aug 2023 by Angelica, Hotel Management
Thank you for your contribuition. I've just a pair of question -What do you mean as beach "rights"? Rooms are equipped with all the necessary but if you think that our rooms miss anything, may I ask you to tell me what do you think we should add?Thanks for your attention
by A verified traveler
Posted 4 Aug 2023 on Hotels
The parking is 10 euros per day so a one-night stay is 20 euros. Very misleading. There is no place to unload the luggage as the one spot was taken by the hotel car. There is no pool, the "pool" is a fountain from the town.
Comment from Hotel Management
7 Aug 2023 by max, Hotel Management
the cost for the parking you give to comune di viareggio it not our decision of pricethe swimming pool is on the front in the beach you answer before write wrong things
by A verified traveler
Posted 17 Jul 2023
Thank you for quickly addressing our initial concerns! The room we were switched to was above our expectations . The staff went beyond to make sure our stay was comfortable . :)
Comment from Hotel Management
18 Jul 2023 by max, Hotel Management
thank you
by A verified traveler
Posted 5 Jun 2022 on Hotels
Comment from Hotel Management
7 Jun 2022 by Max, Hotel Management
Grazie per il suo giudizio . Cia auguriamo che il servizio e la qualità della struttura sia stato conforme al prezzo da Lei pagato per la stanza
by A verified traveler
Posted 31 May 2022 on Hotels
Glorious position on the beach with a balcony. This hotel is a grand old dame of the flapper period and very clean. The staff were wonderfully helpful and charming. Kids would thrive here. The food was simple and cheap.
Comment from Hotel Management
11 Jun 2022 by max, Hotel Management
Thank you i ll wait you another time with special offer for you
by A verified traveler
Posted 28 Aug 2019
by A verified traveler
Posted 17 May 2019
This is an old hotel with character, good quality of service at a reasonable price.
Comment from Hotel Management
22 May 2019 by Francesca, Hotel Management
thank you for your review.
