Ratings based on 589 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Having the hotel right along Lake Geneva, but also steps from the train and bus was excellent!
by A verified traveler
Posted 27 May 2024
Great location and lovely rooms. Staff very helpful but only upon request. Would come again - thanks
by A verified traveler
Posted 29 Apr 2024
A really fantastic large room with an amazing lake view. Very comfortable and easy transport links to France etc. well done.
Comment from Hotel Management
15 May 2024 by Amandine M., Hotel Management
Dear Shailesh,Thank you very much for your review.It's always a pleasure to read this type of message.In fact our hotel is well located in quiet place not far from Geneva Center.During your stay you can enjoyed the view and to relax near the lake.Best regards,Amandine M.Deputy Manager
by A verified traveler
Posted 8 Apr 2024
The spacious room, decor and lake view was fabulous. All the staff were warm and helpful.
Comment from Hotel Management
15 May 2024 by Amandine M., Hotel Management
Dear Karin,Thank you for your nice review.I will share it with all the team.See you soon,Best regards,Amandine M.Deputy manager
by A verified traveler
Posted 15 Mar 2024
Staff were very helpful and went above and beyond to help us. Very quiet hotel with beautiful view of Lake Geneva. Restaurant in hotel was excellent for dinner.
by A verified traveler from bonita springs
Posted 10 Mar 2024
Amazing view to the lake, public transport 1/2 block away. Staff is extremely helful and frienly. Strongly recommend
by A verified traveler
Posted 7 Mar 2024
Nice location.
by A verified traveler
Posted 29 Feb 2024
Great place to stay away from the hustle bustle of Geneva. If you are to visit Geneva, keep some waiting at the train station and a 30 min train in mind. Other than that, amazing place. VIP amenities. Their bakery and restaurant was super good and the view of the lake is even awesome.
by A verified traveler
Noisy Stay.
Posted 18 Feb 2024 on HotelsI was giving a room with a view of the wall and car parking area at the bottom. Quite noisy area at night. When I asked for a quiter room/side, by calling down to the reception the inital customer service person, the telephone from the hotel room cut off. However, I went downstairs to request for another room and all that was to no avail.
I waited till the morning and the customer service then authorised a room. I believe to be based on the noise and availability of the more better room with a viewof the lake, after I had presented the email that stated that I was entitled to a free upgrade as a Gold Member. Nevertheless, the agent gave us another stating that it had a lake view.. ???
The room had a view of the courtyard with no lake view.
by A verified traveler
Posted 13 Feb 2024
