Ratings based on 319 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
All Front desk staff are extremely helpful. Two male staff helped with train directions to Paris on Saturday morning, how to purchase full day transit card etc.
Comment from Hotel Management
28 Apr 2024 by SAM, Hotel Management
Dear Mrs and Mr Probost,We appreciate your positive feedback about our hotel.We are very pleased to know that our staff made your stay wonderful.Best regardsSami - Reception
by A verified traveler
Posted 17 Apr 2024
Excellent location, an easy 20 minute walk to the Palace of Versailles and a few minutes from the RER L train station. Room was clean and with all usual facilities. Breakfast quite sufficient. Staff friendly and helpful. Despite having a 24-hour reception, the confirmation email said checkin stops at midnight and you have to call for late arrivals after 8pm - but when I called, the staff didn't seem to know anything about this, they stated that reception was open 24 hours.
Comment from Hotel Management
18 Apr 2024 by SAM, Hotel Management
Dear Robert,Thank you for sharing your experience at Hotel des Lys.We are delighted to hear that you enjoyed the service of our staff and our location. We also thank you for your feedback about the breakfast, the cleanliness of the room and the offered facilities. This allows us to further improve our services and quality.We would be delighted to have another opportunity to welcome you during your next stay in Versailles.Have an excellent day.Yours sincerely,Sami - The Reception
by A verified traveler
Posted 1 Apr 2024
The hotel is well-located and has parking (which was important for us to secure the rented car). The breakfast was OK but expensive for the food options they had. The staff was very nice and helpful. Unfortunately, they gave us the room behind the Elevator and it was noisy until midnight. The walk to Versailles is 15 minutes, there are many restaurant options around the hotel.
Comment from Hotel Management
2 Apr 2024 by SAM, Hotel Management
Thank you very much for taking the time to evaluate our hotel. We are pleased to hear that you had a great time while staying with us and that you appreciated our services. We will be happy to welcome you once again in our establishment. Best regards Sami - Hôtel des Lys
by A verified traveler
Posted 30 Mar 2024
Great place! Clean, friendly staff, very close to Versaille. The breakfast was also great.
Comment from Hotel Management
2 Apr 2024 by SAM, Hotel Management
Good afternoon Mike.Thank you for your review! We are so pleased to hear that you enjoyed every moment of your stay. We hope to welcome you back soon!Best regardsSami – Reception
by A verified traveler
Posted 29 Mar 2024
Sam at the Front desk was great! Perfect place to stay, walk short distances to city centre, restaurants and Palace.
Comment from Hotel Management
2 Apr 2024 by SAM, Hotel Management
Dear James,We appreciate your positive feedback about our hotel.We are very pleased to know that our staff made your stay wonderful.Best regardsSami - Reception
by A verified traveler
Posted 14 Mar 2024
Great location and parking available on site
Comment from Hotel Management
14 Mar 2024 by SAM, Hotel Management
Dear Sosan,We appreciate your positive feedback about our hotel.We are very pleased to know that our staff made your stay wonderful.Best regardsSami - Reception
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Sami, Hotel Management
Bonjour Matthew,Nous avons bien reçu vos appréciations et vous remercions d'avoir pris le temps de commenter votre séjour. Nous espérons avoir l'opportunité de vous servir encore mieux lors de votre prochaine visite.CordialementSami - La Réception
by A verified traveler
Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
22 Jan 2024 by Héloïse , Hotel Management
Thanks Matthew for your feedback. See you soon in Versailles :)Héloïse - réception
by A verified traveler
Posted 10 Nov 2023 on Hotels
Comment from Hotel Management
11 Nov 2023 by SAM, Hotel Management
Good afternoon Angela.Thank you very much for taking the time to evaluate our hotel. We are pleased to hear that you had a great time while staying with us and that you appreciated our services. We will be happy to welcome you once again in our establishment. Best regards Sami - Hôtel des Lys
by A verified traveler
Posted 12 Oct 2023
Nice property, clean, well maintained and an easy walk to shopping, restaurants, and attractions. Parking can be a bit of a challenge.
Comment from Hotel Management
12 Oct 2023 by SAM, Hotel Management
Thank you very much for taking the time to evaluate our hotel. We are pleased to hear that you had a great time while staying with us and that you appreciated our services. We will be happy to welcome you once again in our establishment. Best regards Sami - Hôtel des Lys
