Ratings based on 40 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Aug 2019 on Hotels
Comment from Hotel Management
4 Aug 2019 by Simona, Hotel Management
Thanks for your fantastic review! All the best, Simona, Elisa, Dominique
by A verified traveler
Posted 15 Jul 2019
The laundry have problem specially the drier don’t work well
Comment from Hotel Management
4 Aug 2019 by Simona, Hotel Management
We are sorry for the inconvenience. In the structure clotheshorse are available for all guests (useful especially in this summer period). Regards, Elisa, Simona, Dominique
by A verified traveler
Good for a few days.
Posted 10 Jul 2019 on HotelsBooked as an emergency measure the Residenza last Ricciolina is at the edge of Varona. It is a gated complex of appartment so very secure. Garden has a a collection of children's toys.
Appartments are clean and comfortable with parking. Cook area has all the basic needs. Fascilities such as laundry are available but charged for.
Impression = ideal for a family or group passing through or spending only a few days. But if you are planning an extended stay you may find this too far from the centre.
Comment from Hotel Management
14 Jul 2019 by Dominique , Hotel Management
Dear Marcus,
thank your so much for your kind review. Hope to see you againt in our place next time.
Elisa, Simona and Dominique
by A verified traveler
Find a different location!
Posted 1 Jun 2019 on HotelsThis place was so bad, we opted to leave and stay at another place. It was unsafe, the management extremely rude and the rooms reek of cigarette smoke. They kept our money anyway.
Comment from Hotel Management
5 Jun 2019 by Dominique , Hotel Management
Dear Sirs,
regarding your review we would like to clarify a few things: even if on your confirmation it is written that the arrival time has to be agreed with the staff, you did not contact us . We tried to reach you several times but you did not answer.
You arrived after 8 pm. We do check in until 8 pm. A person of our staff had to drive from home to our residence after working hours. Since you were not satisfied with the apartment you booked, we wanted to offer another larger one. That was not good enough for you. In our apartments it is forbitten to smoke The staff personally checked it and the two apartments had not smoke smell. Maybe the fragrance disturbed you. We could easily remove it. It is a pity that people like you have the opportunity to write a comment. Most part of our guests is very satisfied. Therefore your review is not a problem for us. The excellent reviews will soon bring your comment in the background.
You have booked a non-refundable rate that is cheaper. Therefore you knew exactly that you took the risk of not getting the money back.
Next time think about if before writing about people that work hard every day.
by A verified traveler from Vancouver, Canada
Posted 27 Aug 2018
Great set up for a group or a family. No dishwasher and the kitchen is a bit dated.
Comment from Hotel Management
27 Aug 2018 by Dominique, Hotel Management
Hello Shannon, thank you so much for your review. We are so happy to know that you enjoyed your stay with us. Say hello to your wonderfull family. Hope to see you again! Elisa, Simona and Dominique
by A verified traveler
Posted 15 Jul 2018
Comment from Hotel Management
15 Jul 2018 by Residenza la Ricciolina, Hotel Management
Thank you so much for your review! Elisa, Dominique, Simona
Recommended
for Everyoneby A verified traveler
Convenient, spacious, comfortable apartment.
Posted 12 Oct 2017
Pros: Ample parking and easy access from Verona town centre and the airport. Spacious and clean.
Cons: We found the kitchen utensils, crockery and glassware were quite limited but nevertheless adequate.
Location: We were pleased to be able to drive a short way into Verona center and easy access to roads further afield. Locally good supermarket facilities.
We arrived for a two day short break. We were pleasantly surprised about how easy it was to find when driving from the airport (about 15 - 20 minutes away). Ample parking. Spacious room and adequate kitchen facilities. Well tended gardens and a little balcony area. A very good pizzeria next door and a quick drive to the centre of Verona. We were welcomed by Simona and everything was as described. It is situated on a busy road but this was not a problem for us.
Comment from Hotel Management
25 Nov 2017 by Domi, Hotel Management
Hello Alison, thank you so much for your review. We are glade to know that you enjoyed your stay with us. We hope to see you again. Best wishes! Elisa, Simona and Dominque
by A verified traveler
Posted 31 Jul 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Friendly and clean.
Posted 3 Jun 2017Although not very close to the centre of Verona, this is a friendly and comfortable place to stay which is well maintained and clean.
by Alessandro from Los Gatos, CA
Great option when in Verona
Posted 19 Jun 2014 on HotelsThe rooms were very clean and the staff was always very helpful. I will definitely go back when in Verona.
