Ratings based on 348 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
The hotel was lovely! Perfect location! Easily walkable from the parking garage, piazza bra, and tour bus pickup. Had plenty of outlets for charging devices. Breakfast was delicious and well worth the extra 10 Euro. They have a lift.
The staff was very helpful and pleasant. And this hotel was
Inexpensive! English was well spoken here, which held us a lot. I would definitely recommend this hotel. Very clean.
by A verified traveler from STOCKPORT
Posted 18 Apr 2024
A great little hotel right in the centre of Verona. The room was spacious and very comfortable. Everything is close by. We would like to return.
Comment from Hotel Management
18 Apr 2024 by The management and staff of Hotel Torcolo , Hotel Management
Thank you Richard,for the excellent vote and for appreciating our rooms, position and comfort!We are ideal for a stay in the hart of the old town, near all the monuments as the Arena, Catelvecchio and the romantic balcony of Juliet !Thanks again for choosing us and we wait for you again!
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
4 May 2024 by Hotel Torcolo (Residenze del Cuore ♥), Hotel Management
Thank you Lucie for the excellent vote! We are very pleased you had a fantastic stay in our hotel the hart of the old town.We look forward to meeting you again in the future.Best regards,
by A verified traveler from Spennymoor
Posted 31 Mar 2024
Breakfast very good value. Friendly knowledgable staff.
Comment from Hotel Management
31 Mar 2024 by Kindest regards, The management and the staff of H, Hotel Management
Dear Mr Steve, thank you very much for the kind review and for the excellent score you gave us. We hope to meet you again in the future!
by A verified traveler
Posted 4 Jan 2024 on Orbitz
Comment from Hotel Management
8 Jan 2024 by The Management and Staff of the Hotel Torcolo ♥, Hotel Management
Thank you Joann very much the 5 stars rating!We are very pleased you had a fabulous stay in Hotel Torcolo!We look forward to meeting you in the future!We wish you an happy and healthy 2024 .Best regards,Management and staff of the hotel Torcolo
by A verified traveler
Posted 30 Dec 2023
Generally cozy, with outstanding location and friendly staff.
Advertised as having parking but told us upon arrival that the 5 parking spots had already been allocated and we needed to pay to park elsewhere.
Loud hammering in the morning made room stay a little less pleasant.
Comment from Hotel Management
31 Dec 2023 by Hotel Torcolo (Residenze del Cuore ♥), Hotel Management
Dear Mikhael,Thank you for your review and for appreciating our location and our staff! We are really sorry for the parking issue that you had to face. We are in the heart of Verona few steps from the Roman Arena and near the hotel there are several public garages that we always recommend.Best regards,
by A verified traveler
Posted 21 Dec 2023 on Hotels
Comment from Hotel Management
22 Dec 2023 by The Management and the Staff of Hotel Torcolo ♥, Hotel Management
Dear Suzanne,Thank you for sharing your wonderful score for us!We are very pleased you had a fantastic stay and we look forward to meeting you in the future!Best regards,
by A verified traveler
Posted 15 Nov 2023
The staff was so kind and helpful. Hotel felt safe and welcoming. Location was perfect!
Comment from Hotel Management
15 Nov 2023 by Management and staff of Hotel Torcolo ♥, Hotel Management
Dear Darlene,Thank you very much for the excellent rating you left us and for appreciating our staff and location! We always try to do our best to satisfy our customers.We hope to meeting you again at the Hotel Torcolo in the future. Best regards,
by A verified traveler
Posted 22 Oct 2023
Very conveniently located right in the center of Verona by shopping and sights. The room was a bit antiquated, but also had a charm to it. I slept very well.
Comment from Hotel Management
23 Oct 2023 by Hotel Torcolo ( Residenze del Cuore ♥), Hotel Management
Thank you David, for your nice review and for the appreciation of our hotel.We are please you had a very good stay and we look forward to meeting you in the future.Best regards,
by A verified traveler
Posted 11 Oct 2023
This hotel is right in the heart of the main attraction, literally steps away from all the activities. Bus routes to all areas and walkable to almost all attractions, restaurants/shopping steps away. You feel very safe in the area, lots of activity. The hotel is old, what isn’t in this area, but it is kept clean and they are so friendly. Super nice staff, very helpful and the breakfast is delicious (my son ate 4 croissants). The noise level at night is very active but that’s to be expected when you are so close to a busy center like that. Ac in room, multiple beds (they are hard like all we have slept on here). Now the only strange, lol the shower was in the room…not the bathroom, glass door and all! So have fun with that. Great place to stay for the price, safe and friendly and so close to attractions.
Comment from Hotel Management
11 Oct 2023 by Management and staff of Hotel Torcolo ♥, Hotel Management
Dear Peggy,Thank you for your kind review and for appreciating the excellent location of the Hotel Torcolo.Hotel Torcolo is a short distance from Juliet's balcony, Castelvecchio and Piazza delle Erbe, it is ideal for a show in the Arena or for visiting the ancient city in complete relax, as all the main attractions can be easily reached on foot.Thank you also for appreciating our cleanliness and our professional and friendly staff!Best regards,
