Ratings based on 149 Verified Reviews
4.5 Room cleanliness
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
very polite and welcoming staff loved the restaurant they had by the pool great food fair prices
Comment from Hotel Management
3 Jun 2024 by Costa Love, Hotel Management
Thank you Omar for taking the time to make a review for us. We are very happy to see that you enjoyed your stay and we hope we get to see you again in the future thanks again Omar!
by A verified traveler
Posted 29 May 2024
I book 2 double queen size bed, and when we get to the room only was 1 full size bed, the guy has to carried another bed from other room to set it on the floor.. not recommended to any body
Comment from Hotel Management
29 May 2024 by Costa Love, Hotel Management
Thank you Lorenzo for taking the time to make a review for us. We are very sorry that you did not have the best experience. We sincerely apologise as we were full that day and tried our best to accommodate you under the circumstances. Thanks again Lorenzo for being honest and we hope to get another chance to see you in the future.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Costa Love, Hotel Management
Thank you Dariel for taking the time to make a review for us. We are happy to see that you had a good time, and it was great having you. Thanks again Dariel and we hope to see you in the future.
by A verified traveler
Posted 22 May 2024
I needed a place to stay for 1 night before I could go to my resort and this place was absolutely PERFECT! Very clean, very HELPFUL staff, great restaurant onsite which includes a free buffet breakfast and they prebooked transportation from the airport for me. Im so pleased with the customer service. What a great first impression to welcome me to Punta Cana
Comment from Hotel Management
22 May 2024 by Costa Love, Hotel Management
Thank you Rhonda for taking the time to make a comment for us we greatly appreciate your feedback, and I will make sure to share it with my staff so they can keep up the good work. It was more then a pleasure having you stay with us. Thanks again and we hope to see you soon.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Jordan, Hotel Management
Ethel thanks for having chosen Costa Love to host you during your recent visit to Punta Cana! It was our pleasure to have. Hope we will see you soon visiting us!!
by A verified traveler
Posted 14 May 2024
Clean place. Sushi eatery on premises. Comfortable and convenient. Stood for 2 days before flight. Local culture
Comment from Hotel Management
15 May 2024 by Costa Love, Hotel Management
Thank you Michell for taking the time to make a review for us we. We greatly appreciate your review and we hope to see you again in the future.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
31 May 2024 by Costa Love, Hotel Management
Thank you mayeline for taking the time to write a review for us. We greatly appreciate your feedback and we hope to see you again in the future.
by A verified traveler
Posted 4 May 2024
The property was clean and well managed. I had a great time with staff and management. They were always willing to assist. I will definitely recommend.
Comment from Hotel Management
4 May 2024 by Costa Love, Hotel Management
Thank you Felicia for taking the time to make a comment for us. We greatly appreciate your feedback and it was a pleasure having you stay with us. Thanks again Felicia and we hope to see you in the future. HAPPY BIRTHDAY!
by A verified traveler
Posted 30 Apr 2024
Excellent, very clean
Comment from Hotel Management
1 May 2024 by Costa Love, Hotel Management
Thank you Jeoffrey for taking the time to make a review for us. We greatly appreciate your feedback and we hope to see you again in the future.
by A verified traveler from San Diego
Posted 26 Apr 2024
Comment from Hotel Management
17 May 2024 by Costa Love, Hotel Management
Thank you Martin for taking the time to make a review for us. We are very happy you enjoyed yourself and we hope to see you again in the future.
