Ratings based on 231 Verified Reviews
3.4 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
14 Jun 2024 by manager, Hotel Management
Wishing you all the best in 2024. hoped you had a better stay. Happy to see it wasn't all a bad experience.
by A verified traveler
Posted 9 Jan 2024
Comment from Hotel Management
11 Jan 2024 by manager, Hotel Management
Sorry to hear you didn't have a good stay.
by A verified traveler
Posted 5 Sep 2023
This is a very old property and has not been updated since the 80's I am sure. The bedding was extremely old and torn.
There was people who were using the green space in the back who were fighting a lot. The reception area smelled of wet dog and cigarettes.
Comment from Hotel Management
5 Sep 2023 by manager, Hotel Management
Sorry to hear that's how you feel. No one fought in the back courtyard kids played back there the entire time. yes the blankets need replacing and we are working on it. The office is a smoke free area and we do allow guests to bring their pets inside the building upon check in. I'm not sure you can get a wet dog smell from wet paint.
by A verified traveler
Posted 26 Aug 2023 on Hotels
Super filthy, smelly, the linens are not changed daily, dirty washrooms. By far the worst place I have ever stayed in.
Comment from Hotel Management
27 Aug 2023 by manager, Hotel Management
we have daily housekeeping. We cannot enter a room with a do not disturb sign on it. sorry you didn't have a good stay.
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
27 Aug 2023 by manager, Hotel Management
glad you had a decent stay.
by A verified traveler
Posted 14 Aug 2023
Comment from Hotel Management
15 Aug 2023 by manager, Hotel Management
Glad to see you had a good stay.
by A verified traveler
Posted 13 Aug 2023
Pool was not available.
Property in disrepair.
Lobby untidy and smelly.
Limited availability of staff.
No control over temperature.
No curtains to block light over small windows.
Neighbourhood sketchy feeling.
Comment from Hotel Management
13 Aug 2023 by manager, Hotel Management
Sorry you feel this way. Lobby is freshly painted its not untidy at all. Staff is always available if you Dial "0" on the outside office phone or your room phone as mentioned upon check in. All guests receive a note when the booking is made that we no longer have a pool. The location isn't the best but we have never had any issues with them. will limited staff we all play the roll of laundry, housekeeping and maintenance.
by A verified traveler
A low budget motel
Posted 10 Aug 2023 on HotelsUnfortunatly this motel continues to decline. Rooms are very dated, furniture & fixtures old. However bed was comfortable. Has mini fridge & microwave. Most of the rooms are rented on a monthly basis on ground level so you will have to climb some stairs. Close to food/restaurants. fairly noisy area,bring ear plugs. Not the best part of town but priced accordingly.Lower grounds fenced off for the long term tenants with no access to pool,( which was empty anyways.)
Comment from Hotel Management
10 Aug 2023 by manager, Hotel Management
Yes she is dated we are trying to do our best to keep her going. Glad you had a decent stay. The lower unit are not monthly's all rooms are rented to elderly with mobility issues or to pet owners. I know the stairs are spaced so far apart but they are original. Courtyard is for everyone's use not to long terms. It sad the pool isn't open but too many issues arose with it over the winter.
by A verified traveler
Posted 6 Aug 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by manager, Hotel Management
glad to hear you had an ok stay..
by A verified traveler
Posted 5 Aug 2023
Many bugs found in the room. Bathroom wasn't clean. Found mouse sh*t on the hand towel.
Comment from Hotel Management
6 Aug 2023 by manager, Hotel Management
The bugs are the maple bugs and we have tried to manage them but its physically impossible. Bathroom was clean you mentioned that when you checked in that the room was good just the issue of bugs. As for the mouse pooh that is the first time it has ever happened . Sorry for your experience.
