Ratings based on 996 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Loooved the plants and feel of the centre area with the creek running through. Brunch on Sunday was fantastic, overall loved our stay and our kids still talk about it all the time!
by A verified traveler
Posted 30 Apr 2024
Everyone was cheery and happy it was a pleasent
Comment from Hotel Management
30 Apr 2024 by Guest Services, Hotel Management
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.
by A verified traveler
Posted 29 Apr 2024
I had looked on line see what rooms had. What I reserved was jacuzzi room. It had jacuzzi tub in bathroom but no jets on it. So it’s not jacuzzi it’s just a tub!!
Comment from Hotel Management
30 Apr 2024 by Guest Services, Hotel Management
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.
by A verified traveler
Posted 28 Apr 2024
Pool area is amazing and very pretty in the evening.
Pool could be warmer though. A little chilly but everything is great
Comment from Hotel Management
30 Apr 2024 by Guest Services, Hotel Management
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 22 Apr 2024
lovely but people at pool were quite loud at 10 pm not sure what time it closes
Comment from Hotel Management
22 Apr 2024 by Sandy, Hotel Management
Thanks for the feedback. Sorry about the noise from the pool. We do close it at 10pm.
by A verified traveler
Posted 15 Apr 2024
We stayed overnight in a courtyard view room. It was clean, the staff were nice, and my daughter loved the pool. My only complaint is that the music from the interior restaurant was loud and played all day and past 10 pm.
Comment from Hotel Management
20 Apr 2024 by Guest Services, Hotel Management
I would like to thank you for taking the time to write a feedback regarding your stay with us. With regard to the noise from the restaurant, I sincerely apologize for the inconvenience caused, and this was raised to the management. Yet, we were glad knowing that you still enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.
by A verified traveler
Posted 13 Apr 2024
The pool
Comment from Hotel Management
14 Apr 2024 by Guest Services, Hotel Management
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.
by A verified traveler
Posted 10 Apr 2024
Rooms a little dated but clean. Restaurant was excellent, food delicious and waiters very attentive.
Comment from Hotel Management
10 Apr 2024 by Guest Services, Hotel Management
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.
by A verified traveler
Posted 6 Apr 2024
parking lot needs paving
Comment from Hotel Management
7 Apr 2024 by Guest Services, Hotel Management
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.
