Ratings based on 92 Verified Reviews
3.9 Room cleanliness
5.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Loved how friendly the staff were!
Comment from Hotel Management
1 May 2024 by Divya Sutra Management, Hotel Management
Dear Kiara,Thank you for your wonderful review of Divya Sutra Plaza and Conference Centre, Vernon! We're happy to hear that our friendly staff made your stay memorable. It's always our goal to provide exceptional service, and we're delighted that you experienced just that. We look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management
by A verified traveler
Posted 30 Apr 2024
An older property but well maintained, clean and comfortable bed. Good price.
Comment from Hotel Management
1 May 2024 by Divya Sutra Management, Hotel Management
Dear Ana,Thank you for sharing your experience at Divya Sutra Plaza and Conference Centre Vernon! We're delighted to hear that you found our property well-maintained, clean, and comfortable. Providing great value for our guests is important to us, and we're glad you found the price to be good. We appreciate your feedback and hope to have the pleasure of hosting you again in the future!Sincerely,Divya Sutra Management
by A verified traveler
Posted 30 Apr 2024
Shopping close
Comment from Hotel Management
30 Apr 2024 by Divya Sutra Management, Hotel Management
Dear Brodie,We're glad to hear that you found Divya Sutra conveniently located close to shopping areas. We strive to provide our guests with easy access to nearby amenities and attractions to enhance their stay. If you need any recommendations or assistance with shopping during your visit, please don't hesitate to ask our friendly staff. We hope you have a wonderful time exploring the area, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management
by A verified traveler
Posted 29 Apr 2024
Everything was great and wouod definitely stay again
Comment from Hotel Management
30 Apr 2024 by Divya Sutra Management, Hotel Management
Dear Cam,Thank you for your positive feedback! We're happy to hear that you had a great experience during your stay with us and that you would choose to stay again in the future. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay! Sincerely,Divya Sutra Management
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Divya Sutra Management, Hotel Management
Dear Dana,Thank you for your feedback. We strive to provide exceptional service and accommodations for all our guests. If there are any specific areas where we can improve, we would greatly appreciate your insights. Your satisfaction is our top priority, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Divya Sutra Management
by A verified traveler
Posted 28 Apr 2024
It was great experience. Only one issue we found elevator was smelling like pesticide
Comment from Hotel Management
29 Apr 2024 by Divya Sutra Management, Hotel Management
Dear MD Noor,Thank you for your feedback! We take the cleanliness and safety of our hotel very seriously, and we regularly use disinfectants to maintain a hygienic environment for our guests. The smell you experienced in the elevator was likely from our disinfectant, which we use to ensure the highest standards of cleanliness throughout the property. We apologize for any inconvenience this may have caused and assure you that the odor is a temporary result of our thorough cleaning procedures. Your comfort is important to us, and we appreciate your understanding as we strive to maintain a clean and safe environment for all our guests. Sincerely,Divya Sutra Management
by A verified traveler
Posted 27 Apr 2024
Good rates, polite staff
Comment from Hotel Management
29 Apr 2024 by Divya Sutra Management, Hotel Management
Dear Andrew,We're delighted to hear you found our rates competitive and our staff polite during your stay. Providing excellent service is a top priority for us, and we're glad to see it reflected in your experience. Thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future!Sincerely,Divya Sutra Management
by A verified traveler
Posted 26 Apr 2024
Shivam was very helpful and did/does a stand up job and deserves a raise in pay!!!im very happy and will recommend this place to veryone that comes to vernon thank you
Comment from Hotel Management
29 Apr 2024 by Divya Sutra Management, Hotel Management
Dear Brice,Thank you so much for your glowing review! We're happy to hear that Shivam's exceptional service made such a positive impression on you. We'll be sure to pass along your kind words and recognition. Your recommendation means the world to us. We look forward to welcoming you back!Sincerely,Divya Sutra Management
by A verified traveler
Posted 26 Apr 2024
I had medical needs and it was awesome for it. I will probably use them again for my upcoming surgery.
Comment from Hotel Management
26 Apr 2024 by Divya Sutra Management, Hotel Management
Dear Delia,I'm so glad to hear that Divya Sutra was able to meet your medical needs during your stay! Providing a supportive environment for our guests is important to us, especially during challenging times like surgery preparations. We're honored that you're considering us again for your upcoming surgery, and we'll be here to ensure your comfort and well-being every step of the way. Thank you for choosing us, and we look forward to welcoming you back!Sincerely,Divya Sutra Management
by A verified traveler
Posted 23 Apr 2024
Food service
Comment from Hotel Management
25 Apr 2024 by Divya Sutra Management, Hotel Management
Dear Khwaja,It's wonderful to know that you enjoyed our food service! Providing delicious meals and excellent dining experiences is a priority for us. We hope to have the pleasure of serving you again soon!Sincerely,Divya Sutra Management
