Ratings based on 302 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Expedia quoted one rate and the hotel charged my credit card significantly more. Room was spacious but bed was hard as a rock. Spa and swimming pool were out of commission.
Don’t trust Expedia or the hotel!
by A verified traveler
Posted 14 Jun 2024
I would have preferred the office chair and ottoman be either thrown away or burned as to being in the room with us. There was hole in the flat sheet and blue stains on the fitted sheet. There were some improvements made in the common area and exterior; I assume they’ll get around to the rooms at some point.
by A verified traveler
Posted 14 Jun 2024
Extremely rude and horrible manager! Disgusting behavior!
by A verified traveler from Leduc
Posted 14 Jun 2024
Everything was good, breakfast was average but expected for the price range.
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 11 Jun 2024
The towel rack was coming off the wall. The ceiling above the shower was cracked as nd peeling
by A verified traveler
Posted 9 Jun 2024
awsome
by A verified traveler
Posted 9 Jun 2024
Very disappointed the pool was out of service. Apparently has been for an extended time. Having a pool was the reason we chose this hotel. Our room needed several things repaired. The lobby was updated and clean. Breakfast was adequate.
by A verified traveler
Posted 3 Jun 2024
Employee at checkin not friendly. Room was filthy. Had to buy clorox wipes and scrub food off counter. Burn holes in bedding. Shower dirty. Chair dirty. Floor gross. Very run down. The guy that came in to fix my tv at 11 pm was nice. Lady at desk at check out was very nice. Advertise pool and hot tub but they were closed for maintenence supposedly. Very limited breakfast.
Comment from Hotel Management
4 Jun 2024 by Manager , Hotel Management
Good morning. We are sorry for trouble on tv .Some time people are take out HDMI port. And leave at like We do reprogram to tv.Other essential we take care of guest.
by A verified traveler
Posted 3 Jun 2024
We picked this hotel for the pool got there and pool was broken there was nothing on the web site telling us this the tv did not work it was a total let down.
Comment from Hotel Management
4 Jun 2024 by Manager , Hotel Management
Good morning. We are sorry for inconvenience the Amenities. Pool under maintenance. And contact to frontdesk for other issues. Please Note that in future. Thanks
