Ratings based on 573 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
A/C did not work. Tv did not work. Shower was a trickle. Pool was filthy. Staff was nice and friendly. People were smoking in front of our door. Would not recommend.
Comment from Hotel Management
17 Jun 2024 by Antlers Inn Vernal Utah, Hotel Management
Allow me to apologize on behalf of our hotel for failing to meet your expectations. We have shared your concerns with the General Manager for their immediate attention.
by A verified traveler
Posted 10 Jun 2024
The carpet had some stains on it and the beds did not have mattress pads on them. Otherwise the room was clean and I would stay there again.
Comment from Hotel Management
10 Jun 2024 by Hotel Support, Hotel Management
Dear Cathy: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and for letting us know where you felt improvement was needed. We look forward to serving your lodging needs again in the future here at the Antlers Inn - Vernal, UT. Sincerely, Hotel Management
by A verified traveler
Posted 9 Jun 2024
Great stay!
Comment from Hotel Management
10 Jun 2024 by Hotel Support, Hotel Management
Dear Dawn: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Antlers Inn - Vernal, UT. Sincerely, Hotel Management
by A verified traveler
Posted 9 Jun 2024
The man who checked me in was very friendly
Comment from Hotel Management
10 Jun 2024 by Hotel Support, Hotel Management
Dear Kenalee: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Antlers Inn - Vernal, UT. Sincerely, Hotel Management
by A verified traveler
Posted 7 Jun 2024
Ac was unbearably noisy had to turn it off. woke up at 3 sweating up rest of night…..
Comment from Hotel Management
7 Jun 2024 by Antlers Inn Vernal Utah, Hotel Management
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.
by A verified traveler
Posted 30 May 2024
Close to where we were going
A little noisy till around 11.
Comment from Hotel Management
31 May 2024 by Antlers Inn Vernal Utah, Hotel Management
We're pleased our location was convenient for you! Please let us know if a neighbor is being too noisy and we will take care of the situation for you asap. It was a pleasure serving you and we look forward to welcoming you back again to the Antlers Inn Vernal, Utah.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Hotel Support, Hotel Management
Dear Julie: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Antlers Inn - Vernal, UT. Sincerely, Hotel Management
by A verified traveler
Posted 27 May 2024
The room smelled musty. There was a hole in the ceiling with wires hanging out. There were burn marks on the wall. The bathroom door ground against the floor and my 5 year old couldnt open it because it was so bad. The floors were filthy and stained. We went here because they allowed dogs but this was a $40 or less hotel not a $100 hotel. I would avoid this in the future.
Comment from Hotel Management
28 May 2024 by Antlers Inn Vernal Utah, Hotel Management
thank you for being our valued guest and for sharing your experience with us. We apologize your stay was less than perfect. Your experience is not representative of our usual performance, and your accommodations not up to the standards you deserved. We would be happy to have an opportunity to leave you with a more favorable impression and invite you back for the seamless experience you expect from us.
by A verified traveler
Posted 27 May 2024
Grounds need a good power washing especially in front to the room doors.
Pet friendly I don’t get? Didn’t see any additional fees listed until we got there. $25 a pet per night. They did give me discount as we had 3 dogs for 3 nights. I’m not familiar with taking our dogs so maybe this is standard for most motels?
What I don’t understand is what the fee is for?
There was no designated pet area, no poop bags or disposal bins, poop needed cleaned up all over the property because of this.
Basically just walked the dogs around the back neighborhood.
Got stuck on the second floor that was very inconvenient with pets. 2 of our dogs struggled with the stairs, one just wouldn’t go up and down them.
The room had been steam cleaned multiple times and the smell of carpet being wet was very strong. I’m assuming that’s what the cost is for?
Motel is centrally located in easy walking distance to shopping and eating, that was nice.
Room could have been cleaner, staff was friendly check in was easy.
Stayed because of the price and don’t expect a lot because for that reason. In all not bad the pet fee made it not as attractive.
Comment from Hotel Management
28 May 2024 by Antlers Inn Vernal Utah, Hotel Management
Thank you for evaluating your stay at the Antlers Inn Vernal, Utah. We're sorry we could not meet all of your expectations.
by A verified traveler
Posted 27 May 2024
Good location. Nice rooms however, the carpet was stained and needed replaced. Rooms were clean somewhat dated.
Comment from Hotel Management
27 May 2024 by Antlers Inn Vernal Utah, Hotel Management
Thank you for being our guest and sharing your experience at the Antlers Inn, Vernal Utah. We have sent your concerns to management for their review. We look forward to seeing you again!
