Ratings based on 47 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Very clean and well maintained rooms
Comment from Hotel Management
5 May 2024 by Duty Manager, Hotel Management
Dear Sudesh, We're thrilled to hear your positive feedback regarding the cleanliness and upkeep of our rooms! Our housekeeping team works diligently to ensure that every guest experiences a comfortable and spotless environment during their stay. It's wonderful to know that their efforts have made a significant impact on your visit. We understand that the details matter and are glad that you appreciated the result of our commitment to excellence. If there is anything else we can do to make your next stay even more enjoyable, please feel free to share. We look forward to hosting you again soon. Jayesh SolankiDuty ManagerThe Fern Residency Somnath
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
10 May 2024 by Duty Manager, Hotel Management
Dear Manmohan, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Jayesh SolankiDuty ManagerThe Fern Residency Somnath
by A verified traveler
Posted 31 Jan 2024
Bathrooms is not upto the standard. No one was. To help with luggage .
Comment from Hotel Management
1 Feb 2024 by Duty Manager, Hotel Management
"Dear Mr. Krishna, We're disappointed to hear that your experience with the bathroom facilities did not meet expectations. We understand how important clean and functional amenities are for our guests' comfort. Please rest assured, we're taking your feedback seriously and looking into the matter for immediate improvements. Regarding the assistance with luggage, it's disheartening to learn that our service fell short. We typically pride ourselves on being attentive and helpful, and it seems we missed the mark. Your comments have prompted a review of our guest services to ensure our team is readily available to provide the necessary support. We strive to offer a seamless and enjoyable experience for all our guests and regret any inconvenience we may have caused you. We hope to have the opportunity to better serve you in the future, with every aspect of your stay reflecting the high standards we aim to uphold. Regards,Jayesh SolankiDuty ManagerThe Fern Residency Somnath"
by A verified traveler
Posted 28 Aug 2023
The hotel and staff is very nice and professional. Definitely going to stay at this hotel during next visit.
Comment from Hotel Management
31 Aug 2023 by The Fern Residency Somnath, Hotel Management
"Dear Vikram, We are incredibly grateful for your kind words and positive feedback. Our team will be absolutely delighted to hear that you appreciated their professional service. It's our top priority to ensure our guests feel at home and your comments confirm we're heading in the right direction. Your acknowledgment not only motivates us but also helps us provide better services to our esteemed guests. We are eagerly looking forward to your next visit. Kind regards,
by A verified traveler
Posted 25 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by General Manager, Hotel Management
Dear Mr. Himanshu,Jay Somnath!!!Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that on this occasion we were able to exceed your expectations.We will share this feedback to our team members we feel so motivated by receiving such wonderful feedback from our valuable guest .We really appreciate and thankful to you for taking time and review us positively thank you once againWe look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath
by A verified traveler
Posted 25 Feb 2023
Place is run down and not kept clean. Bathrooms and common areas need a refresh.
Comment from Hotel Management
26 Feb 2023 by General Manager, Hotel Management
Dear Mr. Bhavesh,Jay Somnath!!!Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.Apologies!!!We endeavor to provide our guests with an ultimate hospitality experience and I came to know that on this occasion we were not able to exceed your expectations.We will share this feedback to our house keeping team members to improve our quality of cleaning as you mentioned ..Apologies once again.We look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath
by A verified traveler
Posted 12 Jan 2023
They asked for additional details and requested payment when it was already done. Please review details before asking. Also, the rooms were not clean. You pay a premium price for a crappy hotel. Doesn’t deserve a 4 star rating.
Comment from Hotel Management
17 Jan 2023 by General Manager, Hotel Management
Dear Ms. Shivani,Jay Somnath!!!Apologies .Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.We endeavor to provide our guests with an ultimate hospitality experience and I came to know that on this occasion we were not able to exceed your expectations.We will share this feedback to our entire team member for the corrective measure in terms of payment follow up and cleaning issues also..We look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath
by A verified traveler
Posted 24 Sep 2021
The location is perfect right off of hwy.
by A verified traveler
Terrible!!
Posted 27 Aug 2021 on HotelsRoom was not clean, there was dust on the floor, no hand towels were provided, rather they said they are out of stock, bath towels were very old. overall experience was disgusting.
Even HOTELS.COM the room was booked at a higher price than the Hotel.
Overall experience was not good.
by A verified traveler
Smell
Posted 27 May 2021 on HotelsAll well..except for a gutter line outside the room was smelling
