Ratings based on 203 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 24 May 2024
N/A
by A verified traveler
Posted 23 May 2024
nice hotel
by A verified traveler
Posted 19 May 2024
Great stay, great staff, great food..
Comment from Hotel Management
24 May 2024 by Rooms Tbilisi, Hotel Management
Dear Nugzar,Thank you for choosing ROOMS Tbilisi for your recent stay and sharing your positive experience with us.We are delighted to hear that you enjoyed every aspect of your stay and that we were able to meet your expectations. We are looking forward to welcoming you back for another enjoyable experience whether at ROOMS Tbilisi or any of our other properties within the group. Warm Regards, ROOMS’ Team
by A verified traveler from Sunnyside
Posted 8 Apr 2024
Great property and pretty nice staff. Convenient location with comfortable rooms. The staff is also helpful in most instances. My only feedback is that in the evening the lobby bar turns into a bar open to the public. It is very trendy and hotel guests are not prioritized for service. We waited 45 minutes for a drink. Was never served because we gave up on waiting. Staff was not helpful in resolving this waiting issue.
Comment from Hotel Management
24 May 2024 by Rooms Tbilisi, Hotel Management
Dear Mara, Thank you for choosing ROOMS Tbilisi for your recent stay and for taking the time to provide us with your feedback. We're thrilled to hear that you enjoyed our great property, convenient location, comfortable rooms, and the overall positive attitude of our staff.We sincerely apologize for the inconvenience you experienced during your visit to our hotel bar. Your feedback regarding the service delay and the lack of follow-up from our staff is concerning, and we assure you that we are taking steps to address these issues internally.Regarding the vouchers you mentioned, we want to clarify that they are part of our standard offering for all guests who book through certain platforms. However, we understand how this might not have been effectively communicated to you, and we apologize for any confusion it may have caused.Please know that we are committed to prioritizing the needs of our hotel guests and ensuring that they receive the highest level of service during their stay. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.We hope to have a pleasure of welcoming you back to ROOMS Tbilisi or any other hotel within our group to provide you with a more seamless experience.Warm Regards,ROOMS’ Team
by A verified traveler
Posted 5 Apr 2024
It was quiet, contributed to a good sleep (room with a garden view).
Comment from Hotel Management
24 May 2024 by Rooms Tbilisi, Hotel Management
Dear Timur, Thank you for choosing ROOMS Tbilisi for your recent stay and sharing your positive experience with us.We are delighted to hear that you have found our property quiet, contributing to a restful night's sleep. We are looking forward to welcoming you back for another enjoyable experience whether at ROOMS Tbilisi or any of our other properties within the group. For your next stay, feel free to reach out to us directly so that we can tailor your experience to your needs and preferences.Warm Regards,ROOMS’ Team
by A verified traveler
Posted 3 Mar 2024
This is my second stay at Rooms Hotel, Tbilisi. I visit Georgia often and this brand can do no wrong, I love the place and will definitely return. All the staff were exceptional from the bell boys to reception. Restaurant team super helpful too. Room was great, nice amenities, thoughtful mini bar selection and the decor is cool with great music and art everywhere. Great central location. I will be back as soon as I can! I’ve also stayed at Rooms Kazbegi and looking forward to trying their other hotels.
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 16 Dec 2023 on Hotels
by A verified traveler
Posted 12 Dec 2023
Nice place, location, I think this my 3rd time staying in this hotel
Comment from Hotel Management
18 Jan 2024 by The ROOMS Team, Hotel Management
Dear Giorgi,Thank you so much for choosing ROOMS Tbilisi for your recent stay and for sharing your valuable feedback.We're happy to hear that you had a perfect experience at ROOMS. For your next visit, whether it's returning to ROOMS Tbilisi or exploring any of our other properties, please reach out to us directly.We look forward to hosting you again.Sincerely, The ROOMS Team
