Ratings based on 21 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2019
Tiny shower cabin in a huge apartment. Why cant they build a bigger shower cabin? Its old and compact. Very strange layout. Regretted staying here. Definitely not worth the price we paid. Also, the gardeners mowed the lawn at freaking 0830 in the morning. Loud as hell.
Comment from Hotel Management
15 Aug 2019 by The manager, Hotel Management
Dear Guest,
We are really sorry to hear that you were not satisfied with us. We are surprised because the apartment we have given you is one of the most beautiful that we have and is appreciated by everyone.
As for the garden, it is common practice to maintain a park like ours and certainly not too early in the morning.
However, we take into consideration all critics to offer our guests the best service.
Kind regards.
by A verified traveler
Posted 4 Aug 2019 on Hotels
by A verified traveler
Tenant returns home to the apartment we were in!
Posted 6 Aug 2018 on HotelsEverything was fine until the long-term TENANT of the apartment we'd been given returned to HIS HOME, unlocked HIS door and barged in to find us sitting on HIS sofa, watching HIS TV , eating off HIS crockery, using HIS washing machine...etc.etc.
This created a deeply unpleasant couple of hours where the Villa staff tried to explain to him and us just why they thought it was OK to rent out someone's home out from under them. I'd be speechless if I wasn't so furious.
This is not acceptable in any level.
by A verified traveler from UK
Charming but disappointing
Posted 3 Aug 2018
Pros: The apartments are really well decorated and charming.
Cons: Better aircon and better customer service would go a long way.
Location: Long journey into Venice unless you get the direct morning bus.
We were initially allocated a family room adjacent to the reception and pool which was not a good location. The apartment had several faults and the layout was awkward. The aircon was also faulty. The woman who ran reception was excellent but the owner was very dismissive. It took a lot of persuasion to be allocated a new room, which was much better in the end. The pool is a soft-sided large paddling pool rather than a proper pool with loads of mosquitoes and wasps. Journey into Venice is more like an hour in the evening and we had to wait half an hour for our connection sat on the kerb (although the morning bus was a true 25min). The apartments are really well decorated and charming (apart from the one near reception) but better aircon and better customer service would go a long way.
Comment from Hotel Management
15 Sep 2018 by Lorenzo, Hotel Management
Dear scott,
Thank you for your review, this will help us to improve our services. As for the swiming pool, is as foto published on the internet which is long 15 meters and 5.30 meters wide. We are surrounded in an ancient park and it is normal that there are some bees and some mosquitoes, all the way, we do a disinfestation treatment every week . On the time of check in it was given and explained: the map of venice some names of restaurants and shops and also timetable for buses, is just enough to take the bus no.80' which comes direct to the villa from venice in only 25 mins.
We would like to remind you that our villa offers a shuttle service from and to venice in only 15 mins of time with a cost of 5 euros per person per transfer.
We thank you again and kind regards.
Recommended
for Everyoneby A verified traveler from Uk
Lovely relaxing stay outside of Venice
Posted 19 Sep 2017This hotel is amazing, our suite was fantastic with wooden beams and felt very homely. The grounds are lovely to walk around and then you have the option to sunbath and chill by the pool with other hotels near Venice do not offer. You can use bikes to get around and there is a good transport links to Venice. Only disadvantage is that this can take over a hour to get saint marks square and involves a bus, tram and water boat.
Comment from Hotel Management
13 Sep 2018 by Yordanos, Hotel Management
Dear Guest,
Thanks for your review.
by Gee
Great for families and chilling out !!!
Posted 3 Sep 2017 on HotelsGreat location for families, clean and friendly staff. Good cooking and cleaning facilities in apartments.
Good bus and tram routes to Venice, and has a swimming pool on-site. Ideal location for seeing Venice during the day, and chilling out in a quieter location in the evening.
Comment from Hotel Management
9 Sep 2017
Thanks for you review. We hope you can be our guests again in the future.
Antonio
by A verified traveler
Average
Posted 13 Apr 2017 on HotelsWe stayed on a ground floor apartment, unfortunately was very noisy from the upstairs apartment, could hear every flush and chairs dragging and their inconsiderate use of washing machine at midnight. The one bedroom apartment was quite cramped when sofabed opened up. Our room had a damp smell which was very obvious each time we enter the room. There was a small hiccup when we arrived by car as the reception was not manned continuously, this was about 4 p.m., we had to wait outside the gate for 10min, trying to buzz reception to open the gate. On the positive note, the outside space was nice and had a lot more potential to be luxurious. The trampoline was probably the best fun thing. The swimming pool was not yet opened for the season. Overall, it was okay but not value for money and I didn't think the photos lived up to expectations
by Brenda
Clean, Spacious apartment- friendly staff
Posted 12 Apr 2017 on HotelsHotel was kind of tricky to find mainly because bus stops aren't labeled but if you ask your bus driver to notify you of your stop you should be fine. Also keep an eye on the Villa Moro Lin sign over the opposite bus stop.
Hotel grounds were clean and well kept, the apartment we were given was spacious, comfortable and clean.
Most importantly, getting to Venice was really easy and cheap considering that bus/tram tickets are only 1.50 each way. The surrounding area felt very safe and it was nice to come home to the peace and quiet away from the large crowds.
by A verified traveler
Posted 27 Aug 2016 on Wotif
Not as good as expected. No staff in the early morning when I wanted to check out room. Was unable to return key. Blanket in the room is not clean.
by A verified traveler
Posted 15 Dec 2023
Our apartment was located in an ancient marvelous big mansion. Wonderfully furnished apartment. I felt as if I were the only inhabitant inside that wonderful home. As if I were the sole owner!
