Ratings based on 376 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from MCLEAN

Posted 23 Oct 2024
I always stay at NH because they have a reputation for cleanliness and quality.
Comment from Hotel Management
29 Oct 2024 by Elisabetta, Hotel Management
Dear Guest, Thank you for your feedback and for staying with us. We are delighted to read that we were able to meet your expectations and provide a high quality stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relations - NH Collection Murano Villa
5 out of 5
by A verified traveler from Miami

Posted 19 Oct 2024
Excellent staff: Irene, Matteo, Miguel, Ali, Eloy, María. Reception Staff excellence, Restaurant Staff Magnífico, Masajista María de primera.
Comment from Hotel Management
29 Oct 2024 by Elisabetta, Hotel Management
Dear Guest, Thank you for your feedback and for staying with us. We are pleased to read that we were able to meet your expectations and that all the staff exceeded in customer service. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relations - NH Collection Murano Villa
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2024
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Excellent stay away from the bustle of venice. Would use again.
Comment from Hotel Management
29 Oct 2024 by Elisabetta, Hotel Management
Dear Guest, Thank you for your feedback. We are pleased to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relations - NH Collection Murano Villa
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2024
5 out of 5
by A verified traveler from Puyallup

Posted 10 Oct 2024
Great hotel clean friendly hotel staff.
Comment from Hotel Management
29 Oct 2024 by Elisabetta, Hotel Management
Dear Guest, Thank you for your feedback. We are pleased to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relations - NH Collection Murano Villa
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2024
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Excellent breakfast. Staff was extremely helpful and professional.
Comment from Hotel Management
2 Oct 2024 by Elisabetta, Hotel Management
Dear Guest, Thank you for your feedback and for staying with us. We are delighted to read that we were able to meet your expectations and provide a great customer service. We look forward to welcoming you back in the future. Kind Regards, Elisabetta - Guest Relations - NH Collection Murano Villa