Ratings based on 104 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
A Beautiful hotel in a good location. Our room was stunning & the breakfast was fabulous, we would highly recommend staying here. If we come back to Venice again we’d definitely stay here
Comment from Hotel Management
4 Jun 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr Tim,we thank you for your precious feedback regarding your experience with us. We are delighted you have enjoyed the unique beauty of our Hotel and our strategic location well connected to the core places of Venice! We look forward to welcoming you soon again!Kind regards,
by A verified traveler
Posted 22 May 2024
The property was amazing and the location ideal from the train station. More importantly, the staff was amazing Stefania provided incredible service and aid especially in supporting us as we were lost. She went above and beyond. Bravo to the staff
Comment from Hotel Management
22 May 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr Robert,we thank you for sharing with us your feedback regarding your recent stay with us... We are delighted you have appreciated the strategic location of our Hotel and the quality service provided by our Staff. We look forward to welcoming you soon againKind regards,
by A verified traveler
Posted 10 May 2024
The hotel staff were excellent, providing very good and personable customer service. The food was fantastic and the quality of the hotel interiors and rooms exceptional, with special attention to details that other hotels often miss or get wrong. I will definitely be staying here again the next time I visit Venice.
Comment from Hotel Management
11 May 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr Tom,we thank you for sharing with us your recent experience at our Hotel. We are pleased you have enjoyed the elegance of our ancient Palazzo and the quality of our service we deliver daily to our valued guests. We look forward to welcome you again!We wish you a lovely day from a sunny Venice..Kind regards,
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
4 May 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mrs Tara,we thank you for your feedback. We look forward to welcoming you soon again for another incredible experience with us!Kind regards,
by A verified traveler
Posted 21 Apr 2024
Lovely setting and staff
Comment from Hotel Management
22 Apr 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr David,we thank you for your feedback regarding the stay with us. We are delighted you have appreciated our elegant style and our attentive Staff. We look forward to welcoming you soon again!We wish you a lovely day!Kind regards,
by A verified traveler
Posted 19 Apr 2024
Staff were amazing and helpful
Comment from Hotel Management
20 Apr 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr Ayman,we thank you for your precious feedback regarding the core of our Hotel...Our attentive Staff! We do appreciate. We look forward to welcoming you again at our Cà Bonfadini for a new experience!We wish you a lovely dayKidn regards,
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
4 May 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr Daniel,we thank you for your feedback. We look forward to welcoming you soon again for another incredible experience with us!Kind regards,
by A verified traveler from West Chester
Posted 30 Mar 2024
Superb, well appointed luxury hotel just away from the madding crowds. Our room had a canal view and yes the boats can make a noise from quite early but it's part of the Venetian charm! Very comfortable room with sizeable bathroom and comfy bed. Staff are very very helpful and always smiling. Fully recommend taking the breakfast option - sets you up for the day.
Comment from Hotel Management
31 Mar 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr John,we thank you for sharing with us your feedback regarding your recent stay. Wer are delighted you have appreciated all our quality service and charming environment. We look forward to welcoming you soon again.Kind regards,
by A verified traveler
Posted 12 Mar 2024
Great style
Comment from Hotel Management
16 Mar 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr Angel,we thank you for your feedback regarding your recent stay. We are pleased, you have enjoyed the ancient style of our Historic Hotel. We look forward to welcoming you soon again for another incredible experience with us!Kind regards,
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Gianluigi - Front Office Manager, Hotel Management
Dear Mr Douglas,we thank you for your feedback regarding your recent stay with us.We look forward to welcoming you soon againKind regards,
