Ratings based on 947 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Really amazing place with excellent service and central to all the places to visit in Venice
Comment from Hotel Management
3 May 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A verified traveler
Posted 15 Apr 2024
absolutely beautiful hotel. Excellent service. Very accommodating. Superb location in Venice. Would highly recommend.
Comment from Hotel Management
16 Apr 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager
by A verified traveler from Prior Lake
Posted 19 Mar 2024
Beautiful Place. Wonderful staff.
Comment from Hotel Management
19 Mar 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A verified traveler
Posted 6 Mar 2024
Had an amazing stay for my birthday. The hotel staff couldn’t do enough for us and the concierge arranged some fantastic trips.
Comment from Hotel Management
9 Mar 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A verified traveler
Posted 14 Feb 2024
Beautiful hotel In fabulous location. Would definitely stay at the hotel again.
Comment from Hotel Management
14 Feb 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A verified traveler
Posted 13 Feb 2024
Location is perfect and staff is excellent.
Comment from Hotel Management
19 Feb 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A verified traveler
Posted 26 Jan 2024
After reading reviews we chose the Baglioni for our stay in Venice and it did not disappoint. The location was perfect, near all the best shops and restaurants. I was blown away by our suite, the room was massive and the view was lovely. I would definitely stay here again.
Comment from Hotel Management
27 Jan 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager
by A verified traveler
Posted 5 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you for choosing us for your stay. We are sorry for the low score received on your survey. Please feel free to contact us directly to give us more details so to better understand the reasons that led you to this and in case set in place appropiate correction/ improvements. Gianmatteo Zampieri - General Manager
by A verified traveler
Beautiful
Posted 12 Nov 2023 on HotelsBeautiful hotel. The concierge service was fantastic as well as the service by the other employees. Conveniently located to St Mark's Square
Comment from Hotel Management
20 Nov 2023 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your stay in Venice and for sharing your personal experience. We will share your review with all the team since your kind words are the right gratification for our daily hard job. We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in Venice with Baglioni Hotels & Resorts. Gianmatteo Zampieri – General Manager
by A verified traveler
Posted 7 Nov 2023
Fantastic! Wonderful! A dream! We absolutely loved this hotel and plan to be back. The staff were all so incredibly friendly and kind. They were very helpful. The food was phenomenal and the drinks were just as fabulous. One of the best parts of our 2 week long trip. Quite literally steps away from St. Mark’s Basilica/Square and on the other side steps away from the best shopping.
Comment from Hotel Management
10 Nov 2023 by Gianmatteo Zampieri , Hotel Management
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager
