Ratings based on 730 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Excellent stay.
by A verified traveler
Posted 3 Jun 2024
Water slide was a hit for my family!!
by A verified traveler
Posted 1 Jun 2024
I found the sound barrier between suites lacking...could hear t.v. in room next to mine.I suggest management keeping rooms on either side of an occupied suite empty to avoid frustration of noise from occupied rooms.I know if property is busy this is difficult to maintain but most days attainable.
by A verified traveler
Posted 30 May 2024
I was surprised that Vegreville had grown so much as a town since I visited there last. The two Vegreville Suites are a great addition to the town and I enjoyed staying there. When I travel again to Edmonton, I would consider staying in Vegreville instead of the large city.
Comment from Hotel Management
30 May 2024 by Vegreville Suites Team, Hotel Management
Hello Donna,We’re grateful and appreciate you taking the time to share your rating with us and the community.Please feel free to share if there’s anything we can do to deliver an even better experience the next time you visit us.Thank you, and we look forward to hosting you again!
by A verified traveler
Posted 30 May 2024
Pretty good overall only thing I will said the air conditioner turn on and off all night and I felt a little hot at times but everything else was good
Comment from Hotel Management
30 May 2024 by GM, Vegreville Suites, Hotel Management
Hello Martha,Thanks so much for sharing your experience with us. I'm sorry to hear about that air conditioning experience, and I'll pass this on to our maintenance to double-check all our air conditioning.Again, Thank you so much for taking the time to leave us feedback, and we hope to see you again soon!
by A verified traveler
Posted 30 May 2024
This a former Pomeroy hotel so the rooms are a good size. The check-in process is strange. They insist on taking your I.D. away from you so that they can enter your address into their system. And then next time you come they won’t have kept your info on file! They blame it on booking through Expedia, however their website never has the best price. Odd!
Comment from Hotel Management
30 May 2024 by GM, Vegreville Suites, Hotel Management
Hello Mark,Thank you so much for sharing your experience with us. I understand, and I'm sorry for your disappointment. We require all our guests to provide an identification card upon check-in. One reason for asking for an ID is to check the names on our system, and the person in front of us is the same unless our front desk agent personally knows the guest. I hope you understand that our staff is doing their job according to hotel policy.We appreciate you sharing your experience to see what we can improve. Please don't hesitate to contact me during your next visit; we are happy to help you book your room.Have a great day!
by A verified traveler
Posted 29 May 2024
The room was very clean and spacious, we enjoyed our stay and would highly recommend.
Comment from Hotel Management
30 May 2024 by GM, Vegreville Suites, Hotel Management
Hello Lisa,We sincerely appreciate your business and your valuable feedback. Your satisfaction drives us, and we can’t wait to welcome you back for another outstanding experience.Have a great day!
by A verified traveler
Posted 29 May 2024
Decent place
by A verified traveler
Posted 27 May 2024
Parking lot needs work
Comment from Hotel Management
28 May 2024 by Vegreville Suites Team, Hotel Management
Hello Patricia,Thank you for your review. We value all feedback and greatly appreciate your taking the time to provide this valuable feedback.Unfortunately, our parking lot is scheduled for work this season.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.
by A verified traveler
Posted 27 May 2024
Excellent stay!!! Clean and comfortable!!!
Comment from Hotel Management
28 May 2024 by GM, Vegreville Suites, Hotel Management
Hello Calvin,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.Thank you!
