Ratings based on 3 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Horrible! Con-job!!!
Posted 20 Mar 2023 on HotelsI had booked a superior room with mountain view but I was given a ground floor room which just opened out to some villas...no mountain in sight. The front desk denied saying that there are no mountain view rooms despite the fact that it was listed on hotels.com and I had chosen and paid for it. I had to get on a call with hotels.com for 45 mins to sort it out during which the owner apparently told the hotels.com customer service agent that mountain was not visible because of fog/mist...a total lie when the temperature was 32 celsius at 4pm in Kerala on a summer afternoon. Terrible service and just out to con customers. Stay away from this property at all times
by A verified traveler
Posted 20 Apr 2019
Comment from Hotel Management
26 Nov 2019 by Team Vythiri Holiday Resort, Hotel Management
Dear Guest,
Greetings from Vythiri Holiday Resort!!
Thank you for choosing our resort, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our resort aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Sincerely,
Recommended
for Everyoneby A verified traveler from Bengaluru
Leisure holiday day trip with family.
Posted 22 Oct 2018Excellent property, courteous staff, eatable restaurant. Overall nice stay @ Hoilday resort.
Comment from Hotel Management
23 Oct 2018 by Anil Jose, Hotel Management
Thanks for your review. We are happy to host you again. If anything needs to be improved from our side please let us know. Your valuable feedback is the initiation to improve our self.
