Ratings based on 954 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 10 Oct 2023
Lovely hotel. We did experience a bad odor in the bathroom that they addressed when we brought it to their attention (from the shower drain?), but it seems odd the customer would have to note that (and it was back again to a lesser extent the next morning).
5 out of 5
by A verified traveler

Perfect Location

Posted 22 Sep 2023 on Hotels
This is a great place right in the center of town. Great breakfast too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2023 on Hotels
5 out of 5
by A verified traveler

Posted 18 Jan 2023
Good
Comment from Hotel Management
24 Jan 2023 by Madeleine, Hotel Management
Kära Ken, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås,Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar,Madeleine, 1:a Receptionist
5 out of 5
by A verified traveler

Posted 18 Nov 2022
Comment from Hotel Management
16 Mar 2023 by Madeleine, Hotel Management
Kära Mark, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås,Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar,Madeleine, 1:a Receptionist
4 out of 5
by A verified traveler

Posted 22 Oct 2022 on Hotels
Comment from Hotel Management
23 Oct 2022 by Madeleine, Hotel Management
Kära gäst,Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås.Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar, Madeleine, Receptionen
5 out of 5
by A verified traveler

Posted 10 Sep 2022 on Hotels
Comment from Hotel Management
14 Sep 2022 by Madelene10, Hotel Management
Kära John,Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås.Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar,Nellie, 1:a Receptionist
5 out of 5
by A verified traveler

Posted 10 Aug 2022 on Hotels
Comment from Hotel Management
10 Sep 2022 by Receptionen, Hotel Management
Kära gäst, Tack så jättemycket för din feedback till oss på Elite Stadshotellet Västerås, Ni är hjärtligt välkomna tillbaka till oss! Med Vänliga Hälsningar, Madeleine, Front Desk