Ratings based on 52 Verified Reviews

3.9 out of 5
70% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
perfect!!! We arrived for three nights and following a surprising stay, we decided to change plans and stay 2 more nights!!! And all this, I must mention important details: the hotel is externally beautiful and inviting, the public areas are clean and well-maintained, the rooms require renovation (old furniture and many other details that require maintenance), but the cleanliness of the rooms is exceptional and the maid service is excellent and attentive to every request. We were on the all inclusive plan, and it was just perfect! The food was delicious and hot with a large selection of salads, soups, different meats, etc., the chef is always there and always in a position to serve the guests, a big thank you to the chef for the dedicated service! The waiters always smile and give good and efficient service. The reception service at the hotel is always available, attentive and creative for any question and request. Just a perfect hotel, we will come again and recommend to everyone at every opportunity! Thank you so much for wonderful time!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 24 May 2023
We had a fabulous 4 night stay in this hotel, The apartment room was lovely modern and spacious with large balcony and furniture. Everything worked perfect and was very clean. Great spa facility on site and small gym. Large swimming pool was very nice. The all inclusive food was delicious for breakfast lunch and dinner even snacks and drinks. Very delicious Bulgarian and international food with a large variety of fresh salad and meat everything you could want, Very good chefs and waiting staff. The staff were all very friendly and should be proud of themselves for their good work. I would highly recommend this hotel as it seems to be one of the nicest places in the area and I would definitely like to stay here again in the future.
Comment from Hotel Management
24 May 2023 by Apart Hotel Golden Line, Hotel Management
Dear Adam,Thank you so much for taking the time to provide your wonderful feedback! You will be always welcomed in our hotel!
5 out of 5
by A verified traveler

Posted 8 May 2023 on Hotels
Comment from Hotel Management
11 May 2023 by Apart Hotel Golden Line, Hotel Management
Dear Marina Klevinskiene,We are thanking you for taking the time to provide your rating!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2022 on Hotels
4 out of 5
by A verified traveler

Posted 4 Aug 2021 on Hotels
It was second time at this hotel. Everything it was ok less sleeping on a very hard sofa wich was very uncomfortable. Although i asked for a topper at the reception but the problem was not solved. Improvements should be made to the cleanliness of the room and balcony.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2021 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2020 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2019
4 out of 5
by A verified traveler

חדר מרווח וטוב כל השאר פחות.

Posted 27 Jun 2019 on Hotels
חדרים מרווחים, ארוחת בוקר לא טובה ולא נוחה (המתנה מאוד ארוכה למציאת שולחן, המתנה ארוכה לחביתה וכו') שירות לא טוב, פקידת הקבלה אפטית - שאלנו שאלות היא לא ידעה לענות ואמרה שתחזור אלינו עם תשובה - לאחר שהלכנו לשאול שנית , היא לא ידעה שוב את התשובה. מיקום בחולות הזהב אחלה. אין מיזוג אוויר במזדרונות - חם מאוד!