Ratings based on 137 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Friendly staff, comfortable big bed. Found two dead coach roaches in my room. Receptionist kindly came to remove them and didn’t see others after, however, I was always concerned about them.
by A verified traveler
Nice hotel but very little parking available
Posted 8 Nov 2023 on HotelsThe hotel appears to be a refurbished older hotel. Check in was fairly quick. The room was comfortable and clean. The faucets in the bathroom seem to need work as very little water dribbled out. The parking spots are limited and very small. We were told if we left our car to go out at night, there might not be a parking spot left when we returned and the front desk advised us to take a taxi.
Comment from Hotel Management
9 Nov 2023 by Alícia Taveira - Commercial Assistant, Hotel Management
Hello!We have two covered parking lots and, as previously advised, they operate according to availability. We will check what happened with the faucets, because this problem is really not part of our chain. Kind regards,
by A verified traveler
Posted 13 Feb 2022 on Hotels
Comment from Hotel Management
22 Feb 2022 by Ana Cristina, Hotel Management
Sr.Bruno,
Obrigada pela avaliação!
Aguardamos uma próxima vinda sua..
Ana Cristina/proprietária
by A verified traveler
Posted 12 Oct 2021 on Hotels
O quarto estava sujo, banheiro e varanda. O café da manhã estava bom, mas diferente do prometido na descrição. O checkin foi desorganizado.
Comment from Hotel Management
3 Nov 2021 by Erika Arruda - Gerente Operacional, Hotel Management
Prezada Sra. Luciana,
Agradecemos a sua avaliação!
Estamos trabalhando junto a equipe, para que não ocorra imprevistos conforme mencionados.
Esperamos recebe-la em breve em nosso Hotel para desfrutar dos nossos serviços com excelência e qualidade.
Estamos a disposição.
by A verified traveler
Excellent hotel excellent value and caring staff!
Posted 30 Dec 2020 on HotelsWe stayed here on our wedding night 2 years ago, so my husband and I decided to stay again, it was very nice and the staff were friendly and helpful. We were having breakfast the next morning and some staff brought us a delicious chocolate cake surrounded by rose petals on a tray! They also gave us a letter from the hotel congratulating us on our second anniversary! We were so shocked and overwhelmed and thought it was such a wonderful touch, it brought tears to our eyes. It was a very sweet gesture, which they didn’t have to do, so we really appreciated it! We will stay again when I am in town!
by A verified traveler
Retornaria.
Posted 5 Feb 2024 on HotelsCafé da manhã poderia ser melhor, com maior variedade, passei uma semana e todos os dias as comidas eram as mesmas.
Atendimento bom, deixou a desejar na emissão da NF que não corrijam.
by A verified traveler
Posted 27 Jan 2024 on Hotels
Bad water tap, noisy floor upstairs with gym runner
by A verified traveler
Posted 25 Jan 2024 on Hotels
Péssima, quarto sem janela parecendo um porão, teto do quarto todo mofado e com muito cheiro de mofo, barulho excessivo no quarto, péssima acústica
by A verified traveler
Posted 18 Jan 2024
Gostei da hospedagem no geral, mas tive 2 pontos negativos: 1 apareceu uma barata no meu quarto, 2 estacionamento sem vagas suficientes para todos os hóspedes
Comment from Hotel Management
18 Jan 2024 by Tryp, Hotel Management
Boa tarde o nosso estacionamento é de acordo com a disponibilidade, por isso não temos vagas para todos os quartos.E referente ao ocorrido no quarto, já estamos tomando as devidas providencias !att Equipe Tryp
by A verified traveler
Posted 17 Jan 2024 on Hotels
