Ratings based on 342 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
It was all good
Comment from Hotel Management
13 May 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler
Posted 26 Apr 2024
It’s Taj after all super service
Comment from Hotel Management
29 Apr 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler
Posted 24 Mar 2024
Excellent staff, very nice property with adjacent grounds, good dining options showcasing local cuisine.
Comment from Hotel Management
29 Mar 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler from Sammamish
Posted 19 Mar 2024
Loved our stay at Taj Ganges. The hotel is had a wonderful gardens to walk around, the staff is so
Courteous and helpful, the Chef KK takes special care of all your dietary needs. We also took a treatment at the spa and if you do I highly recommend the Abhishekha Experience with Hussain. The food has both incredible local delights and international favorites. We plan to return soon. Thank you for such a wonderful time.
Comment from Hotel Management
20 Mar 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler from Brampton
Posted 13 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler
Posted 1 Mar 2024
Pathetic buffet. Slow service
Comment from Hotel Management
5 Mar 2024 by Sincerely, Yadupati Singh Front Office Manager, Hotel Management
Dear Valued Guest,Greetings from Taj Ganges, Varanasi !Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about aspects of the hotel that need improvement.We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavour to maintain. Your feedback has been shared with the concerned departments and we shall definitely improve upon the shortcomings. We thank you once again and sincerely hope you give us another opportunity to wow you with our hospitality.
by A verified traveler from Secaucus
Posted 28 Feb 2024
Comment from Hotel Management
5 Mar 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A verified traveler
Gave 5 stars but probably more like 4 1/3
Posted 14 Feb 2024 on HotelsOverall a very nice stay! Reception staff was pleasant, Rooms were kept nicely. Breakfast was very good.
My only complaint is the service in the breakfast restaurant was average. Had to ask multiple people for coffee, tea, cappuccino before anything would be brought to us. Did not receive our drinks until we were done earling.
Comment from Hotel Management
5 Mar 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges, Varanasi!Thank you for staying with us and giving us an opportunity to serve you at our hotel! We are glad that you enjoyed your overall stay. I understand that there were some short comings, we shall definitely work on them and improve.We look forward to welcoming you in future.
