Ratings based on 91 Verified Reviews

3.3 out of 5
79% of guests recommend
2.7 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from san fernando

Posted 8 Dec 2023
Taxi Could not even drive to hotel and had to drop us at an intersection for a rickshaw to take us to hotel. After several attempts the ricky could not even reach the hotel. Customer service is POOR and Phone calls to the hotels phone were UNANSWERED so we were forced to find another hotel. I was not able to get back a full rebate
4 out of 5
by A verified traveler

Posted 12 May 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by relationship manager , Hotel Management
thanx for the review . Hope to welcome you again in near future with better services and more good facilities
5 out of 5
by A verified traveler

A welcoming and scenic launching point

Posted 12 Mar 2023 on Hotels
We had an excellent stay at the hotel Sita. The staff treated us like family, from helping organize a guide to lead us to the hotel from the Main Street, to helping us schedule an all-day tour of Varanasi starting at six AM the next day with an excellent tour guide. We had arrived late at night and had not booked a tour in advance, but the hotel has a number of trusted guides and we were able to start a tour the next day at 5:30 AM. I can strongly recommend Diamond, who led us to burn famous and special out of the way locations over a two day tour. I was aware that the room and building were historic and was not expecting the same bland experience as in a new western style hotel, what I did get is a perfectly comfortable room with two large clean mattresses, and most amazingly, an unimpeded view of the River Ganges and one of the historic ghats literally at the doorstep of the hotel. The bathroom was clad in marble with a full size tub and sink. The entire room serves as a shower and is very roomy. Additionally, the food at the rooftop cafe was excellent. We enjoyed fresh lime soda, ginger chai, Indian style omelettes and more. We actually never had a need to take meals anywhere else and the rooftop view and outdoor seating were spectacular. The location in proximity to the center of historic Varanasi was excellent for visiting many of the most famous ghats, taking boat rides, shopping and getting lost (on purpose) in the timeless back alleys.
4 out of 5
by A verified traveler from Washington

This traveler left a rating score only Posted 16 Feb 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2022 on Hotels
2 out of 5
by A verified traveler

Posted 30 Oct 2022 on Hotels
Recommended only for people who want to stay on the ghat as top preference. Every thing else one need to bear it.
5 out of 5
by A verified traveler

Posted 7 Mar 2022
Great location, amazing views of the river, a perfect place to stay in Varansi. The hotel is located walking distance away from the main ghats which is quiet convenient, at the same time the ghat on which it is located is quieter to spend time relaxing by the river Ganga. The only challenge is approach, no vehicle is permitted beyond a certain point, I recommend you reach out to hotel in advance to ensure you know how to reach there or organize transport from the hotel
Comment from Hotel Management
11 Mar 2022 by GUEST RELATIONSHIP MANAGAER, Hotel Management
THANX FOR THE RIVEW HOPE TO WELCOME U AGAIN IN COMING FUTURE
4 out of 5
by A verified traveler

Posted 4 Apr 2021 on Hotels
Comment from Hotel Management
24 Apr 2021 by relationship manager, Hotel Management
thanx for the rivew hope to welcome u in near future
4 out of 5
by A verified traveler from Santiago

Posted 16 Feb 2020 on Orbitz
The river view was spectacular. But the place is hard to reach by car which is cumbersome of you have lugage.