Ratings based on 16 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2019 on Wotif
Average hotel. Accessibility is poor but not impossible. Lots of steps. Tv had not many channels. Wifi is limited. Service was ok
Comment from Hotel Management
23 Oct 2019 by G.M, Hotel Management
Dear Sir,
thanks For the review.
Please point out clearly the issue so we can work on it and improve it ASAP..
Atithi Devo Bhava
by A verified traveler
Posted 26 May 2019
Comment from Hotel Management
27 May 2019 by Manager, Hotel Management
Dear Sir , who are you ?
as you have not stayed with us then what is this review for ?
Kindly give us a chance to serve you before writing about us.
by A verified traveler from Kalaburagi Karnataka
Posted 23 Dec 2018
Good gesture of staff very helpfull in our tour planning
Comment from Hotel Management
5 Jan 2019 by anand, Hotel Management
Dear Sir,
We very delighted by your review.
love to see u soon again :)
Recommended
for Everyoneby A verified traveler from JODHPUR
Not a bad experience
Posted 9 Nov 2017In room there is no windows. Always lac of light and fresh air.
Comment from Hotel Management
16 Nov 2017 by Manager, Hotel Management
Dear sir,
thanks for the review.
there was some work going on outside your room that's why your fresh air window was closed.
sorry for the inconvenience caused.
it's now done and there is no such issue now.
Thanks.
by Anna
Peaceful place in Varanasi
Posted 1 Nov 2017 on HotelsThe hotel is good and the location is quite comfortable. Maybe I was just lucky but the first rikshaw I picked at railway station knew the hotel and took me right there!
Rooms are clean, AC works perfectly and Wi-Fi also.
Comment from Hotel Management
14 Nov 2017
Dear Anna,
many many thanks for the great review.
and it was total our pleasure to serve you :)
see u soon again..
Thanks
by A verified traveler
minimally acceptable
Posted 1 Apr 2017 on HotelsMost of the hotels and/or hostels in this area leave much to be desired and this was probably no better than average. However, even at that the room was below average. The fan and air conditioner both need upgrading and the cover felt as though it had not been washed in years. We had to ask for an extra sheet for between our bodies and the cover. The minimal level of comfort for any hotel in Varanasi should be a clean, soft bed, clean room with hot water, and a fan and air conditioner that are in excellent working condition.
Comment from Hotel Management
30 Aug 2019 by Manager, Hotel Management
Dear Sir ,
sorry for the issues you have faced.
we have already upgraded and renovated full Hotel now.
Kindly give us a chance to serve u again :)
by Matthew
Posted 3 Feb 2017 on Hotels
Comment from Hotel Management
30 Aug 2019 by Manager, Hotel Management
Dear Sir,
many thanks for the review.
by A verified traveler
Good but so unfriendly
Posted 22 Jan 2017 on HotelsRoom was nice and clean. Internet and hot water don't work half of the time and the tv never. Staff was ok, but the manager was very rude and unfriendly. Worst management i have ever seen after 6 month traveling in india.
Comment from Hotel Management
30 Aug 2019 by G.M, Hotel Management
Dear Sir,
Three was sever Electric fault in the city that time.
so because of it all issues were arrised.
and it is a rare occurrence, it's all resolved after few days.
and we have changed the management , now there will no such issues.
by jean michel
nice but so unfriendly
Posted 22 Jan 2017 on HotelsRoom was nice and clean. Internet and hot water don't work half of the time and the tv never. Staff was ok, but the manager was very rude and unfriendly. Worst management i have ever seen after 6 month traveling in india.
Comment from Hotel Management
30 Aug 2019 by G.M, Hotel Management
Dear Sir,
already replied in your previous duplicate review.
by A verified traveler
Relatively good, for Varanasi
Posted 26 Mar 2016 on HotelsAmong several hotels I have stayed in during four visits to Varanasi (last year and this year) and several others I have looked at but not stayed in, Hotel Ganesha was the closest to matching between the cost and value of the room. When I mentioned to my friends who have resided in Varanasi for many years what I payed for this room, they were skeptical, claiming that I could probably find the same standard for half as much, however in my experience this hotel was certainly quite good compared to the others I've experienced in Varanasi. The room was exactly as pictured online, was very clean, and there was backup power. The only minor snag was that for some reason for the second night of my stay the email they received showed it as a standard room, whereas I had re-booked the exact same 'super deluxe' room as the first night, and I showed them my voucher on my laptop to prove it and thought the matter was settled, but when I was checking out there was some additional charge listed and I had to again remind them of the discrepancy. Other than that everything was good and this was a comfortable and convenient base for my memorable visit to Varanasi.
Comment from Hotel Management
30 Aug 2019 by GM, Hotel Management
Dear sir,
we will check and rectify your issues.
we will mail you the resolution ASAP...
