Ratings based on 44 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great location but not very clean.
Posted 27 Mar 2019 on HotelsThis hotel is in an excellent location for sure. Very close to the ghats and key activities in Varanasi. Walking distance to most everything important. It was not clean. Opened the wardrobe and giant dust bunnies flew all over. The floor wasn’t clean. You have to ask to have the hot water turned on only no one told us until the third day. Staff friendly and responsive when asked but you had to ask for whatever you needed. We stayed many days and I had to ask fir them to clean the floors etc. Towels were clean but stained and water pressure was a dribble. A bit over priced for what you get but an amazing location.
Comment from Hotel Management
31 Mar 2019 by Faizan Ahmad, Hotel Management
Dear Valued Guest,
Greetings!!
Thanks for your valuable response. You are most welcome.
Our property is become old and cleaning and dusting is not enough so we are going to renovate it. After renovation the problem of dust would be no more.
Regards.
by A verified traveler from Boston
Posted 26 Jan 2019 on Orbitz
Reserved room with River view at higher price. But unavailable so given room 301 on 4th floor. No refund. Long walk up stairs to 4 the floor, small,.needs updating, noisy, and no view. And they forgot to tell me to call desk to turn on hot water for shower.
The next ight given room 302 with lovely view, bigger, updated, and quieter. Staff was very good after first night.
Included breakfast at Dolphin is excellent.
by A verified traveler
Posted 1 Jan 2019
by A verified traveler from moree nsw australia
Posted 29 Oct 2018
A good hotel looking over the Ganges, the resturant was nice and so to was the food, I would reccomend this hotel.
Recommended
for Everyoneby A verified traveler
Nice hotel with extremely good terrace restorant
Posted 5 Mar 2018
Pros: stsaff and location
Cons: when on holiday i do not think about it
Location: centrally located, which means it is possible to walk anywhere, eassily.
Pleasant stay, extremelu helpfull staff and nice souranoundings, with a great view of teh sun rise!
Recommended
for Everyoneby A verified traveler from Vancouver
Great location
Posted 15 Feb 2018Rooms were clean and comfortable. The staff was friendly. Complimentary breakfast at Dolphin Restaurant was a highlight. Great views from the dining room. Finding my way to the hotel initially was a minor issue.
by Premnauth
TIPS on hotel,BOAT RIDES AND TRAVEL IN VARANASSI B
Posted 24 Apr 2017 on HotelsRoom are small. Staff very friendly nd helpful. Rate as a 2 star for room size..but a 5 star for location.Taxi can't drip u to hotel or pick u up. You have to walk from taxi to hotel...about 10 minutes. Not safe to walk on the busy dusty roads. Tell the hotel to have a rickshaw [small 3 wheeler) to pick u up after taxi drop off and to take u to hotel..very cheap about 30 rupees cost. Do the same returning to airport. Hotel has hot decent food. Difficult to find a decent eatery in Old varnassi by ganges. Market is 1 minute away..can eat lots of fruits. You can negotiate boat ride price on the banks of ganges itself...lots of competitors..should not pay more than 150 to 200 rupees per hour. Streets r dirty nd dusty. If u can, walk with a small shield for your nose nd mouth when on the dusty road. Not suitable for children unless u stay in a 5 star hotel..they will suffer.
by Shuddhasattwa
Great location ...
Posted 17 Apr 2017 on HotelsExcellent location.. the hotel could be much better maintained thought
by WengTuck
Great Location, Good Service, Safe to stay in
Posted 6 Mar 2017 on HotelsThe staffs are wonderful trying to keep the guests welcomed. Especially so are tour guides (names mentioned are Mr. Molu and Mr. Pappu) readily available. They had carried out their job professionally.
I had a wonderful time staying in this guest house and I would recommend anyone who wants to stay here and get their money worth
by A verified traveler
Poor service.
Posted 27 Feb 2017
Cons: Service
Hotel booked for 2300 rs but they collected 2600 rs. Very poor service. Wanted a car to airport at 7 am and got only at 8 am.
