Ratings based on 44 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
horrible stay
Posted 18 May 2023 on HotelsHorrible stay loud loud LOUD parties are thrown here and then the party was up at 5:30am we barely slept, pool is hot, ac wasnt working on hot day, had to leave early- save yourself and stay in town it is quieter and more convenient
by A verified traveler
Posted 5 May 2023
虽然入住的时候闹了一点乌龙，但后来解决了，还给我们升级了房间。
前台小哥特别好，住那两天烦了他好多事情，一点也没有不耐烦，大晚上洗衣机的工作人员下班了，我们出去玩了，他帮我们洗好了衣服，真的太太太好了
by A verified traveler
Posted 20 Apr 2023 on Travelocity
Scenery was nice. Manager (Viet lady) lies a lot and does what she needs to do to make money for the hotel.
by A verified traveler
Posted 9 Mar 2023
The property is a little old but it's nice and clean. It's also next to the night market too.
by A verified traveler
Posted 23 Feb 2023 on Hotels
by A verified traveler
Posted 14 Jan 2023
The one down side is when they had a big party outside by my room is was so loud and people talking singing till morning time. After long days sightseeing and climbing up mountains we would like to sleep and relax for the next day adventures.
by A verified traveler
Posted 17 Dec 2022 on Hotels
by A verified traveler
Posted 1 Dec 2022 on Hotels
by A verified traveler
Posted 3 Nov 2022
Excellent hotel!!! The setting was spectacular— beautiful views of the mountains and on a quiet street filled with lush flora and fauna. The hotel room was very clean and the staff were extremely helpful and accommodating!
by A verified traveler
Posted 28 Oct 2022
Bad service and attitude
Comment from Hotel Management
29 Oct 2022 by Spring Nguyen, Hotel Management
Hello Palinya,We are sorry to see this FAKE REVIEW about our hotel posted on Expedia. You made a booking at our resort, that you paid for 4 cheapeast rooms on the ground floor US 19/ room/ night). When you came, you asked for the nicest room with balcony (US 37/night). We requested you to pay the difference but you did not agree. They, you walked out not so politely and even said: "we leave. Do not need to money back".So, basically this is not our fault and you did not actual stay at our hotel that night ( 23rd, October). If you did not stay, how could you rate our hotel services, facilities, staffs,... Try not to behave not honestly to others. You shoul leave a review only if you used to stay here.Thank you.Take care and have a good trip!Vang Vieng Diamond ResortSpring Nguyen - Hotel manager
