Ratings based on 1,102 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Nice hotel, clean room, friendly staff
Comment from Hotel Management
30 Apr 2024 by Pinnacle Hotel at the Pier, Hotel Management
Thank you for taking the time to give us your feedback and comments.
by A verified traveler
Posted 30 Apr 2024
It came with an amazing full size pool, large hot tub, sauna and steam room. All in working order. There was also a gym which I didnt use however it looked modern and well taken care of.
Guy at the gym was keeping ice cold water with fresh cucumbers in it. We were all very happy
Comment from Hotel Management
30 Apr 2024 by Arjun, Hotel Management
Thanks Julie for staying with us and for the very nice review! We are glad you enjoyed your stay with us.Have a wonderful day.
by A verified traveler
Posted 29 Apr 2024
Great location
Comment from Hotel Management
30 Apr 2024 by Arjun, Hotel Management
Thanks for the very nice review score!Much appreciated.Have a wonderful day.
by A verified traveler
Posted 29 Apr 2024
Very convenient location and a superb facility
Comment from Hotel Management
30 Apr 2024 by Arjun, Hotel Management
Thanks Rick for the very nice review.Have a wonderful day.
by A verified traveler
Posted 29 Apr 2024
The people that work here are awesome, rooms are great. Would recommend spending a bit extra and getting water view. Location is perfect.
Highly recommend this hotel.
Comment from Hotel Management
29 Apr 2024 by Pinnacle Hotel at the Pier, Hotel Management
We greatly appreciate your comments and feedback and look forward to your next stay with us.
by A verified traveler
Posted 28 Apr 2024
Love this hotel and location
Comment from Hotel Management
28 Apr 2024 by Pinnacle Hotel at the Pier, Hotel Management
We thank you for taking the time to give us your feedback.
by A verified traveler
Posted 26 Apr 2024
Great staff, clean rooms, and great views of the harbor.
Comment from Hotel Management
27 Apr 2024 by Pinnacle Hotel at the Pier, Hotel Management
We greatly appreciate your feedback.
by A verified traveler
Posted 26 Apr 2024
Great location to
Comment from Hotel Management
27 Apr 2024 by Pinnacle Hotel at the Pier, Hotel Management
Thank you for taking the time to give us your feedback.
by A verified traveler
Posted 23 Apr 2024
Excellent location! Close to a large variety of restaurants, shops and, of course, the pier. 5 min walk to Seabus terminal. 5 min walk to IGA when I wanted milk and yogurt.
Best gym facilities, and swimming pool of all the hotels I’ve ever been in. Just being able to use the pool and gym made staying at the hotel worthwhile for me.
Friendly reception, fast check in and out. Housekeeping staff are attentive to details. Room I was in didn’t have USB port for charging, so bring your own adapter.
Comment from Hotel Management
26 Apr 2024 by Arjun, Hotel Management
Hi Maria,Thanks for staying with us and for the very nice review.Have a wonderful day!
by A verified traveler
Posted 23 Apr 2024
Clean, very polite staff
Comment from Hotel Management
23 Apr 2024 by Pinnacle Hotel at the Pier, Hotel Management
Dear Jennifer,Thank you for taking the time to give us your feedback.
