Ratings based on 172 Verified Reviews

3.5 out of 5
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Great location to the inner harbour, BC place and gastown.
3 out of 5
by A verified traveler

Posted 28 Apr 2024
Nice hotel but is a little older and the rooms were very humid and no way to open a window or dry our towels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Beautiful view and close to downtown.
Comment from Hotel Management
27 Apr 2024 by Gokalp, Hotel Management
Dear Oren,We appreciate your positive feedback regarding your stay at the Grand Park Hotel. It is a pleasure to hear that you enjoyed your stay with us! It is our pleasure to welcome you back to our hotel on your next visit to Vancouver. We look forward to welcoming you back to the hotel soon so that we can make this another memorable stay!
1 out of 5
by A verified traveler

Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Gokalp, Hotel Management
Dear Jessica ,We appreciate you taking the time to write to us. We regret to see that we did not meet all your expectations during your stay. We wish we had a little more detail about your experience. Your business is very important to us and we value your feedback, which will help us to improve our overall guest experience in the future. Please feel free to reach out to me should you wish to further discuss.
4 out of 5
by A verified traveler

Posted 26 Apr 2024
The hotel is in a rundown area of Vancouver and walking on Granville was a little sketchy. It appears to be a student hotel and the kitchen on the top floor was a nice touch. The room was spotless but the bathroom was musty and damp smelling. No view on the back of the building on the lower floors.
3 out of 5
by A verified traveler

Posted 25 Apr 2024
The property is under construction which I wasn’t aware of. Still in a good location for what we needed but nothing exciting to write home about.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Front desk staff could have been much friendlier. Very clean, nice rooms, and quiet.
Comment from Hotel Management
23 Apr 2024 by Gokalp, Hotel Management
Dear Cameron,Thank you for your feedback. We're glad you enjoyed our clean, quiet rooms. We're sorry to hear about your experience with our front desk staff. We'll address this internally to ensure a better experience next time. We hope to welcome you back soon.Best regards,
2 out of 5
by A verified traveler

Posted 22 Apr 2024
Beds were old and uncomfortable, and had a dip in the middle.
Comment from Hotel Management
23 Apr 2024 by Gokalp, Hotel Management
Dear Brent,Thank you for your feedback. We apologize for the discomfort you experienced with our beds. We'll address this issue promptly to ensure a better experience for our guests. We appreciate your input and hope to welcome you back for a more comfortable stay.