Ratings based on 2,491 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Anna S, Hotel Management
Thank you Andrew for staying with us!
by A verified traveler
Posted 17 Jun 2024
Staff was rude especially the driver of the hotel bus to the airport. No coffee or tea available on the lobby for guest that is waiting to check in or check out. Floors were very dirty.
Comment from Hotel Management
18 Jun 2024 by Anna S, Hotel Management
Hello Maria Fernanda, we sincerely apologize for the issues you encountered during your visit. Your feedback has been promptly shared with the relevant departments for immediate attention. We value your patronage and hope for the opportunity to welcome you back. Please rest assured, we are committed to ensuring your next stay with us is nothing short of delightful. Kind regards, Anna S
by A verified traveler
Posted 17 Jun 2024
Location
Comment from Hotel Management
18 Jun 2024 by Anna S, Hotel Management
Thank you Eric for staying with us!
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Anna S, Hotel Management
Thank you Jasonpreet for staying with us. We are sorry we did not manage to meet your expectations on this visit. We welcome any further feedback you may have on the areas you feel improvements are needed. Kind regards, Anna S
by A verified traveler
Posted 16 Jun 2024
Great
Comment from Hotel Management
16 Jun 2024 by Anna S, Hotel Management
Thank you Lisa for staying with us!
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Anna S, Hotel Management
Thank you Chris for staying with us!
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Anna S, Hotel Management
Thank you Allan for staying with us!
by A verified traveler
Posted 14 Jun 2024
Updated room. Comfortable bed. Excellent desk space with lots of charging outlets. Very quiet at night. Blinds make it very dark. Great for a work layover when you need to get some work done and a good sleep.
Comment from Hotel Management
16 Jun 2024 by Anna S, Hotel Management
Thank you Robin for this fantastic feedback! We're thrilled that you found our quiet, renovated room with a cozy bed and spacious desk well-suited for your needs. We can't wait to have you back again soon! Kind regards, Anna S
by A verified traveler
Posted 14 Jun 2024
Excellent!
Comment from Hotel Management
16 Jun 2024 by Anna S, Hotel Management
Thank you Avinder for staying with us and for this excellent review!
by A verified traveler
Posted 14 Jun 2024
I would stay again
Comment from Hotel Management
16 Jun 2024 by Anna S, Hotel Management
Thank you Carolyn for choosing us as your preferred accommodation! We look forward to your next visit! Kind regards, Anna S
