Ratings based on 40 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2018
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted 2 Jun 2018
Great location. Quiet. Good check in. Communication with owner is excellent. NO access to steam and sauna rooms, owner did not provide keys.
Comment from Hotel Management
15 Jun 2018 by Linda, Hotel Management
Thank you very much for the comments and your praises is an encouragement to us. Hope to serve you all again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Nice view of the city

Posted 18 Sep 2017
We really enjoyed our stay. Great city views ! We will book again
Comment from Hotel Management
7 Nov 2017 by Benco Tour Canada, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Full facilities 2 bedrooms apartment

Posted 4 Sep 2017
Pros: As mentioned above
Location: Right in the centre of Richmond, reachable from the airport by sky train. Large number of restaurants to choose from.
Ideal for large family or couples that want to have spacious living area and cooking and laundry facilities. 2 bathrooms make this rental ideal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay in Benco

Posted 3 Jul 2017
Thanks for the accommodation. The staff (Linda and Leo) were extremely helpful. The facility is also in great condition. The entire experience is fantastic.
5 out of 5
by Susan H.

This traveler left a rating score only Posted 1 Apr 2017 on Hotels
5 out of 5
by Hy

Posted 27 Mar 2017 on Hotels
Nice and clean
3 out of 5
by A verified traveler from Gainesville, FL

I cancelled.

Posted 18 Sep 2016 on Orbitz
You should not advertise this as an airport hotel. They have no shuttle, no secure place to leave luggage, no front desk and I had to tell them exactly when I would be checking in after dinner.
1 out of 5
by A verified traveler

Don't stay at Benco - you'll never get in...

Posted 2 Sep 2016 on Hotels
We could not stay at the hotel because it was not a hotel. It was a residence pushing their apartment on your site. There is no parking, or any way to unload bags. There is no "front desk". The so-called "contact" did not answer her telephone and her voicemail was full so we couldn't leave a message. We ended up staying at a wonderful Sheraton a couple of blocks away. We highly recommend that you remove Benco from your site.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great Family Stay

Posted 7 Jul 2016
Benco's communication was great. Camella answered all of our questions before and during our stay and let us check in early. We also met Linda at check out and she was so friendly. It was one of the best places that we've stayed at. The unit was very clean, comfortable, and had everything we needed. It was perfect for us. The view from every room was great and the location of the place was so convenient.