Ratings based on 743 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 26 May 2024
Cockroaches!!!!
Comment from Hotel Management
27 May 2024 by Sophia CSR, Hotel Management
Hi Naomi,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.
by A verified traveler
Posted 26 May 2024
I didn’t like the area people was drinking beer in the parking lot
Comment from Hotel Management
27 May 2024 by Sophia CSR, Hotel Management
Hi Juan,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 26 May 2024
Helpful staff. Clean room
Comment from Hotel Management
27 May 2024 by Sophia CSR, Hotel Management
Hi Christopher,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the clean room and staff. Our team will always ensure that we keep delighting you with our facilities and services. Our Team hopes to serve you better in the future.
by A verified traveler from Kailua
Posted 25 May 2024
Price was good.
Comment from Hotel Management
27 May 2024 by Sophia CSR, Hotel Management
Hi Norman,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 14 May 2024
How fast the check in process is
Comment from Hotel Management
15 May 2024 by Sophia CSR, Hotel Management
Hi Flora,Glad to see that you liked our check-in service. We would love to know more about your experience and always welcome our guest's ideas and suggestions. Our Team hopes to earn your business in future travels.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Sophia CSR, Hotel Management
Hi Reymon,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 7 May 2024
Clean and well kept
Comment from Hotel Management
9 May 2024 by Sophia CSR, Hotel Management
Hi Richard,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler from CEDAR RAPIDS
Posted 1 May 2024
this hotel has everything I needed, a clean comfortable bed, nice hot shower, and a fridge to keep My ice water cold, I was able to park right out side My room, I like to be able to look out and see that My motorcycle is safe.
Comment from Hotel Management
2 May 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
