Ratings based on 209 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
The best place we stayed at in Chile! It was conveniently located close to attractions and all the good restaurants. Views are amazing, staff were super nice and greeted us with complimentary cocktails!
Highly recommended place to stay!!
by A verified traveler
Posted 8 Apr 2024
Good location and environment. But room facilities are so so
by A verified traveler
Posted 7 Apr 2024
The people at the front desk were extremely helpful. They provided me with directions and inflammation.
by A verified traveler
Posted 24 Mar 2024
Great staff! Very friendly nd supportive. They provided great advice about the area and what to do nearby
by A verified traveler from Santa Cruz
Posted 16 Mar 2024
Neighborhood is terrible. I did not y like it. I reserved this property due to Expedia rating which showed something that is not the same as what I really saw. I will never come back to this neighborhood
by A verified traveler
Posted 10 Mar 2024
We had a great stay, front desk staff very helpful, location convenient to metro and Lastarria street activities. Cute balcony off the room and standard Chilean breakfast spread. We saw some people get eggs with breakfast, but we never knew getting them was an option—so not sure how they found that out! There is an “honesty bar” with some snacks and drinks for your convenience to use and just write your room down to be added to the bill. They let us stay and use the pool area until our flight left at midnight even though we had to be checked out for the day. Overall great experience and would stay again.
by A verified traveler
Posted 4 Mar 2024 on Hotels
The location, neighbourhood, service, view from our room, Continental breakfast were all fantastic! The ONLY "bad" thing for me (& ONLY me!) - THE STAIRS!!! But I tolerated it, barely; that's what medication is for.
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
Posted 17 Feb 2024
The location is perfect in this charming and funky town. Everything seemed close by and there were quite a few creative shops a few steps away. The views from the rooms facing the bay are magnificent. The staff is very helpful. Only complaint is the stars which are artful but confusing for older travelers like myself. Nevertheless, I would highly recommend this hotel.
by A verified traveler
Posted 12 Jan 2024
Great service and great location
Restaurant has about best view in Valparaiso
