Ratings based on 51 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
You have to take some stairs to enter the property but that is normal in the “cerros” of Valparaíso and the staff is ready to help you with the luggage. They also offer a safe parking place which is not that easy to find in Cerro Alegre.
by A verified traveler
Posted 26 Mar 2024
The staff was extremely helpful and the hotel itself was a delight with a great location .
Comment from Hotel Management
6 May 2024 by René, Hotel Management
Dear Carol:For us it is very comforting to know that you have had a nice experience visiting us. I and the hotel staff are very happy with your evaluation and comments.Kinds regards,René Tirapegui
by A verified traveler from Klampenborg
Posted 23 Mar 2024
Nice hotel, but a bit Worn down. Good location. Very nice staff, arranged pick up in the harbor and transportation in end of the stay to Santiago
Comment from Hotel Management
6 May 2024 by René, Hotel Management
Dear Knud:For me and the hotel staff it has been very pleasant to have your visit. Thanks for your comments.We hope to have you back.Greetings from ValparaísoRené Tirapegui
by A verified traveler
Posted 27 Feb 2024
The hotel has lots of style, with unique art on every wall!
Easy walking access to dining and murals and views, if you have strong legs!
The staff is exceptional for attention, advice and help with reservations.
It is very quiet. We extended our stay.
Sunbathing is good, but the pool is very small. The rooms are large, with traditional furniture and very good beds and showers.
by A verified traveler
Posted 26 Feb 2024
Fantastic stay in Valparaiso at this hotel! The staff, in particular, Juan Jose, was amazing. Felt very safe and well taken care of. Hope to come again!!
Comment from Hotel Management
26 Feb 2024 by David , Hotel Management
Thanks!!!!
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
26 Feb 2024 by David , Hotel Management
Thanks!!!
by A verified traveler
Posted 29 Nov 2023
This hotel is a lot older and shabbier than it looks online. We were given a room facing the cliff, so no view either. Still enjoyed our stay due to the great location. The town of Valparaiso is quirky and fun, this hotel is in perfect location to walk the lanes of restaurants and bars. There were some great restaurants in the town, had fantastic food, wine and pisco sours!
by A verified traveler
Posted 6 Nov 2023
Excellent value for a unique hotel. Was a little difficult to find, but the staff were very helpful and guided us to the property. Would definitely recommend!
by A verified traveler
Posted 2 Aug 2023
Beautiful views, fabulous staff!
by A verified traveler
Staying inside a beautiful art museum
Posted 16 Mar 2023 on HotelsThe service was excellent. We arrived and had a very bad impression from the street. As soon as we steped inside - uau! What a jewel.
