Ratings based on 386 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Definitely a Budget Choice
Posted 20 Mar 2020 on HotelsAn older hotel. Relatively clean room. Tried some upgrading. The bathroom has been ungraded, but definitely on a budget as with the other renovation. Has an old musty hotel feeling. Okay for budget hotel if you can get it a low enough price
Comment from Hotel Management
22 Mar 2020 by David, Hotel Management
Thanks for your comments . The hotel is a 400 year old building so one has to appreciate the building which was a lodging for the Knights of St John in the 16th Century
by A verified traveler
Posted 6 Mar 2020 on Hotels
The hotel and Malta are really good, all the steps keep you really fit, loads of good restaurants.
The only criticism of the hotel is the shower curtain, get rid of it, put up a shower screen
Comment from Hotel Management
22 Mar 2020 by David, Hotel Management
thanks and noted your point..its planned to replace it
by A verified traveler
Posted 5 Mar 2020 on Hotels
by A verified traveler
Amazing view
Posted 27 Feb 2020 on HotelsGreat location in the heart of La Valletta good value for money.
I vividly recommend this hotel.
Comment from Hotel Management
6 Mar 2020 by Dave, Hotel Management
thank you for your lovely comment. I am glad that you enjoyed your stay with us
by A verified traveler
Posted 22 Feb 2020
Good location. Try to stay at the British Suit, next door.
Comment from Hotel Management
22 Feb 2020 by David , Hotel Management
the British suites are located at the British Hotel so we are one, the suites offer a higher standard room then the normal rooms , so basically one has to see what one prefers in comfort and price
by A verified traveler
Posted 11 Jan 2020 on Hotels
Very nice hotel with friendly staff. Nice location
Comment from Hotel Management
12 Jan 2020 by gm, Hotel Management
Thanks a lot for your positive feedback!
by A verified traveler
My recent stay
Posted 3 Dec 2019 on HotelsIt was a very enjoyable stay. The rooms were basic but included a shower and of course had a fantastic view across the Grand Harbour.
Reception was courteous and efficient. Continental buffet breakfast was more than reasonable and of good quality and variety.
I would recommend the hotel to future visitors for excellent value for money.
Comment from Hotel Management
4 Dec 2019 by David, Hotel Management
thanks for your comments. I am glad that you enjoyed your stay with us
by A verified traveler
Posted 10 Nov 2019
One star for location. Minus 4 for rest. Biggest issue is noise. I booked the room called 3 bedroom with view. It is next to the elevator that people take to bar and restaurant. Plus there is a public toilet on the floor so lots of noise. Plus its the first thing they clean in the morning. It will wake you up. And breakfast set up and eater noise too. I came in late the first night and it was raining so no noise until morning. Night 2 they booked a huge party that started at 8pm and lasted until 2am. Then they cleaned up until 3am. Then they started again at 530am. My complaints were scoffed at or ignored. The third night a group of youngsters gathered outside after the bars closed and yapped until sunrise. Not the hotels fault but indicative of what you may go through. Plus there is the car and deliveries to the bar noise early on. The room is bare. I expected that. Tv could be upgraded past tablet size. Only 10 terrible channels. Ac is old and weak. No way above shower water heater stays hot for 5 people. It ran out most times for me. Bathroom window wont close. Safe seemed to require some odd key. Shuttle would not drop me off here. Had to walk from city center. Things could be easily addressed but i got the feeling that they consider you an imposition and not whom makes their existence possible.
Comment from Hotel Management
23 Nov 2019 by David, Hotel Management
I would like to point out that rooms start from the second floor , the restaurant is on the first floor and the bar on the
2nd floor The first triple room is on the 5th floor so there is no way that the elevator and noise can affect your room. As for the noise outside , the road in front of the hotel is a dead end so there is no traffic at all. Deliveries never arrive before 8am as stated at 5.30am. AS for the road outside we have no control for what happens , however its still a bit hard to grasp as even if one left the balcony doors open , its hard to hear from the 5th floor. I m confused as you booked a triple and then you said the boiler cannot cope for 5 people. As for the safe , Im surprised as its quite basic , one gets a key from reception and can use it free . If you had booked a taxi with the hotel , it would have brought you right up to the entrance. I m not even going into the other things as I m sure I addressed most of them.
by A verified traveler
Posted 4 Nov 2019 on Hotels
Location was great - close to ferry and other sights. They have a great service for those that need to check out but not ready to leave the city. They kept our bags, provided free WiFi, a lounge where we could hang out When we needed a break and another outdoor lounge overlooking the harbor where we spent the early evening. They called and arranged for a taxi to and from the airport.
Rooms are a bit dated but clean and that’s all that we required. Staff could not have been more helpful in helping us determine how we would spend our day. We would stay there again just based on the aforementioned items.
Comment from Hotel Management
4 Nov 2019 by David, Hotel Management
thanks for your positive comments . I am glad you enjoyed your stay with us
by A verified traveler
Posted 31 Oct 2019 on Hotels
Comment from Hotel Management
4 Nov 2019 by David, Hotel Management
thanks for enjoying your stay with us
