Ratings based on 37 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
Peaceful, great staff Mercedes was so helpful and friendly. Great small vaca for me and my boy. Thank you
by A verified traveler
Posted 18 Feb 2024
Great views and safe as well close to store's and winery. Grounds kepper great hospitality will return.
by A verified traveler
Posted 31 Jul 2023
Nice view
Comment from Hotel Management
16 Aug 2023 by Mercedes, Hotel Management
Muchas gracias
by A verified traveler
Posted 14 Dec 2022 on Hotels
Comment from Hotel Management
15 Dec 2022 by Manager, Hotel Management
How can a guess who did not even stay at my place give bad reaviews .. it's a rural city ando walk to the nearest store takes time the employed wet to grab something to eat they were walking back the my place we mayda last minute meda reservation so wen they arrived employees were walking from eating out they did not had reservations before the same day . Last minute was done wild they were out geting food it a rural city. Mexican people walks . Sorry for inconbinius
by A verified traveler
Be wear
Posted 27 Jun 2022 on HotelsHard time finding place, outside door would not open, got bit by flees or mosquitoes, place all tho it looked clean in the room it was rundown. The staff was nice but that was not enough. Tv did not work, we were the only ones there, now I know why.
by A verified traveler
Posted 7 Jun 2022
The property was very nice, the the staff was a little inexperienced it seem. Right away when we got there I had to tell them there was no water and I had to remind them again to turn it on the second day…the electricity went out for a few hours on our third day…lastly I thought it was a bit overpriced for Valle. No Breakfast included like is listed on Expedia nor is there a restaurant in the premises.
Comment from Hotel Management
9 Jun 2022 by Sandra, Hotel Management
Sorry to hear that the water and power is out of our hand .its still a rural city. N yes the gril its new.
. The power has gon out the hole city not just with us .
by A verified traveler
Posted 30 May 2022
Yo reservé el cuarto para amigo de mi hija. Y el estuvo muy incómodo en el lugar aparte de que no había una officers para pagar y tubo que mandar el pago por Zelle. Sandra “la supuesta dueña del lugar” estaba ebria y acosando a el amigo de mi hija, cuando el no estaba en el cuarto se metieron y dejaron otras llaves en el cuarto. No le faltó nada de sus pertenencias pero que entre a una habitación para otra cosa que no es hacer la limpieza no está bien. Pero lo más importante y desagradable es que estuvieron acosando.
by A verified traveler
Posted 27 May 2022
The Rancho palos verdes could be a great place, however, the hotel has been abandoned for a long time and the property is in very bad shape. Non the less the charged the full price. No hot water, old furniture, dusty in the our side, no place to take a coffee.
But the view of the cabins is great, and the rooms can be pleasant if they invest in keeping them up.
by A verified traveler
Posted 22 Feb 2022
by A verified traveler
Posted 7 Sep 2021
