Ratings based on 237 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
This converted convent is beautiful, safe, centrally located, very clean and spacious, friendly staff, elevator, and nice courtyard with pool and hammocks hanging over shallow pool. Bar and restaurant flanks courtyard. Has parking if needed and is 2 blocks from bus station. One block from the Cathedral square. Perfect location! Will definitely stay here again.
by A verified traveler
Posted 3 May 2024
A good choice in Valladolid - accommodating staff & value for the money
by A verified traveler
Posted 18 Apr 2024
This hotel is in the middle of the plaza right where you want to be to experience Valladid
by A verified traveler
Posted 2 Apr 2024
We loved this hotel. Great place for a family vacation.
Comment from Hotel Management
8 Apr 2024 by Yvonne, Hotel Management
Yvonne, nos alegra saber que disfrutaste tu estancia con nosotros. Esperamos verte de nuevo próximamente, fue un placer y agradecemos tus comentarios para seguir mejorando.
by A verified traveler
Posted 27 Mar 2024
Walking distance to downtown
by A verified traveler
Posted 15 Mar 2024
The four of us (2 adults and 2 kids) enjoyed every aspect of this great hotel. The locations is amazing and allowed us to walk anywhere we wanted. Pool is great and so is the breakfast and coffee. Room service is awesome too.
by A verified traveler
Posted 14 Mar 2024
Convenient, quiet, safe.
by A verified traveler
Posted 10 Mar 2024
The location is excellent. The service was great. Very friendly staff. The room was clean and everything was in good order.
by A verified traveler
Posted 7 Mar 2024
Love the close proximiy to the restaurants,.shopping, church, and plaza.
by A verified traveler
Posted 5 Mar 2024
Our stay, originally planned for just a few days, unexpectedly extended to almost a week due to unforeseen medical circumstances. Despite the prolonged stay, the majority of the staff went above and beyond to make us feel welcome and accommodated. Their exceptional service truly made a difference, turning what could have been a stressful situation into a more comfortable experience.
The hotel itself was well-maintained and provided a clean and cozy environment for our stay. We appreciated the effort put into keeping the rooms and facilities in good condition.
While there were some areas for improvement, such as the inconsistent service from a few staff members and the disappointing experience at the hotel restaurant, overall, we enjoyed our time there. We would recommend exploring the surrounding dining options for a more satisfying culinary experience.
Despite the challenges we faced, the warmth and dedication of the majority of the staff made our extended stay more manageable and memorable.
