Ratings based on 161 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2022
They charge me extra for providing a king size bed. My reservation had it included but the hotel said that it was a mistake by expedia and that they dont advertise king beds.They charge extra. I ended up paying out of pocket 100.00 dollars for the 5 days I was there.I'll never go back to this Hotel.
by A verified traveler
Posted 22 Feb 2022
Nice hotel A lot noise w Roosters around 😁 I guess part of the experience 😂
by A verified traveler
Posted 24 Jan 2022
The hotel is ok, spacious room, location is ok,..but breakfast incl in price is weird. No toast and no hot tea include, have to pay extra for this. The bathroom smells because of the drain
by A verified traveler
Posted 10 Jan 2022
It was a nice surprise. Did not expect to be so pleased as it was merely a one night stop in Valladolid to do some sightseeing around on my way to Chichen-Itzá. Clean sheets, nice towels and our room had to medium beds. We were two adults and two children. We had hot water and there was a kitchenet. If you plan to cook you do need to bring in your pans. The provide you with cutlery and some glasses and cups. Continental breakfast was Ok and it is served in the pool area.
by A verified traveler
Posted 29 Dec 2021
Wow, this hotel was amazing! Lovely room, very clean! The staff really made this stay special for us, they were so attentive and helpful. We would love to stay again. The restaurant for breakfast was amazing too and the food was great. The pool was very beautiful too. Thank you hotel & country suites ♥️
by A verified traveler
Posted 28 Dec 2021
We loved that the staff were very nice. The housekeeping staff keep things spotless. The breakfast included was a healthy start to your day. The pool area was lovely, tge front desk staff were very nice. Carlos our breakfast waiter is a treasure. If you can't spesk spanish he can talk to you in english...
by A verified traveler from SILVER SPRING
Posted 26 Nov 2021
good staff and clean premises.
by A verified traveler
Tale of two hotels
Posted 11 Nov 2021 on HotelsThe Hotel and Suites Country has 2 locations located across the street from each other. There is an older section which includes the reception desk, parking lot, and older rooms. Then a new building across the street with a restaurant, swimming pool, and new facilities.
My stay was for one night and we were put in the older building. I was able to park my car in the lot but we arrived around 2:30 pm. I noticed the lot filled up quickly and guests arriving after 6 were out of luck and had to find street parking. The older building is going under renovations/remodeling. Construction noise starts around 8am and lasts until 4 or 5. The outside of the older building looks nice and freshly painted. Inside my room it was very dated. The bathroom reminded me so much of the locker room from my junior high school in the 1970's. Had a very small kitchen but a decent size room. The room was noisy due to being close to the road and some neighboring rooms packed with 4 or 5 people.
Swimming pool is gorgeous and clean. Free breakfast is fruit, yogurt, granola, and coffee or juice. Small but adequate, you can order more off the menu.
Staff was very pleasant. Carlos our waiter at breakfast was amazing.
My advice if you are going to say here is make sure you are reserved in the new building or wait until the remodeling is done on the older building. My stay was in November 2021.
by A verified traveler
Very beautiful pool, problem with fleas
Posted 31 Oct 2021 on Hotelsby A verified traveler
Posted 25 Oct 2021 on Hotels
