Ratings based on 87 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2023
The property was located in the centre of all the restaurants and just a few minutes walk from the caves for the Christmas market which was a convenient location. The Hotel itself had a large restaurant. There is no lift and a very steep staircase to the rooms. Our room had a faulty lock so each time we tried to go out it took several minutes for the lock to catch. We did advise a member of staff but they did not do anything about it. The Television did not work and although a member of staff brought an additional remote control, we still struggled to find a channel, not the end of the world but would be nice to have something on in the background whilst getting ready. Room could of been cleaner, a lot of dust and dirt around the skirtings. The shower tray kept filling up and overflowing on to the bathroom floor. There was no shampoo supplied so bear in mind if just travelling light. The soap dispenser was located only in the shower so not convenient if just washing hands. Our room was located overlooking the restaurants and from about 5am the restaurants start setting up their outside seating areas for the day so extremely noisy as they drag tables, chairs and patio heaters along the concrete, so it’s not advisable to have a room at the front. We ate in the hotel restaurant and from about 9pm they start packing up the restaurant around you even when still eating, which is extremely rude and made us feel quite unwelcome. They also try and charge for tap water.
by A verified traveler
Posted 10 May 2023
It was a bit noisy with street noise from loud people and the fridge didn't work. The room was nice and the breakfast was pretty good.
by A verified traveler from Rotterdam
Posted 2 Sep 2020
Good location and very friendly employees. The room was clean and very cozy.
by A verified traveler
Posted 2 Jul 2019 on Hotels
great people, nice restaurant street
by A verified traveler
Posted 23 Mar 2019 on Hotels
by A verified traveler
Good value for price hotel
Posted 18 Feb 2019 on HotelsFriendly people. Decent food.
by A verified traveler
Posted 27 Dec 2018
by A verified traveler
Posted 6 Dec 2018 on Hotels
by A verified traveler
Posted 10 Oct 2018 on Hotels
Comment from Hotel Management
1 Nov 2018 by Don Vhof, Hotel Management
Thank you for your review. We're glad you had a nice stay with us.
by A verified traveler
Posted 19 May 2024
