Ratings based on 217 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Jan 2022 on Hotels
Easy check-in. Large and comfortable family room.
3 out of 5
by A verified traveler

The pros and cons

Posted 8 Jul 2019 on Hotels
Check in was efficient. Room was spacious and decently clean. No air conditioning in July was extremely hot and uncomfortable. People on the street were yelling and talking until 2am so had to keep the windows closed and it was stifling and no one slept. Not much besides a grocery store close by. 10-15 min walk to restaurants etc. Breakfast was quite good and fresh. Front desk called us a “taxi” that did not have a meter and she would not quote before we left for the airport. Our fault for getting in because we were charged way more than the regular rates and we felt ripped off. The front desk staff was generally pleasant and spoke English well, however keep in mind they close for a couple hours at 1pm and again during the night.
5 out of 5
by A verified traveler

Posted 15 Jun 2019
Very friendly reception desk staff. Location was good as well. It was a 10 minute walk from the Gare de Valenciennes and a 10 to 15 minute walk to Place de Armes.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2018 on Hotels
4 out of 5
by A verified traveler

Clean and welcoming

Posted 17 Sep 2018 on Hotels
Comfortable, clean, apart-hotel with friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Convenient to access. Staff very helpful

Posted 20 Oct 2017
Great staff, comfortable and convenient.
4 out of 5
by A verified traveler

Posted 11 Oct 2017 on Hotels
Nice clean room, good service at reception (when it was open, check the opening hours) great to have underground car parking and free wifi. Was perfect for two nights
5 out of 5
by CHRISTINE

Great staff

Posted 20 Jul 2017 on Hotels
The front desk staff was really nice and made sure I was happy with my room and my stay in general. VERY NICE STAFF!!!
3 out of 5
by Ising

This traveler left a rating score only Posted 11 Jun 2017 on Hotels
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