Ratings based on 234 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Fabulous location right in the heart of the old town. Nice roof terrace. The pool is a plunge pool not a swimming pool as indicated.
by A verified traveler
Posted 20 May 2024
Very welcoming, great hotel and location
by A verified traveler
Posted 18 Apr 2024
The staff was marvelous- very helpful and charming. The roof top bar/lounge was a nice touch. Our room was designed well and had a functional kitchen- great for coffee/tea and heating up leftovers! And of course the location in Cuitat Vella was superb!
by A verified traveler
Posted 9 Apr 2024
What I liked about the property was the location, the cleanliness, daily cleaning of room and linen changes. The Suite had a sofa and a kitchenette which was very useful.
The rooftop terrace was a bonus with a lovely view of the City.
Staff were helpful and efficient.
Downside;
I think the room needed more drawers for folded clothes and underware or maybe more shelves and hooks.
The wall hooks for the bathroom robes fitted in the bathroom were hard to reach. Wardrobes were not easy to open and close, so the negatives are in the planning and installation of the fitted furniture.
by A verified traveler
Posted 7 Apr 2024
Location is exceptional- literally, a few steps from the Valencia Cathedral ! It’s safe/ walkable to everything!
The only aspect that wasn’t optimal was that our room felt with no ventilation- the AC was standard for all rooms-we couldn’t change the temperature.. we tried to open the two windows that we had- but a sewer smell was alway
present- also, we had no vanity space aAt all- just the sink-!
They have a newer hitwjya few steps further- I will probably stay there next time- customer service was great and polite- 😁
by A verified traveler
Posted 17 Mar 2024
Great hotel … the view is not what I expected… but everything was nice…
by A verified traveler from Gold Canyon
Posted 16 Mar 2024
Property was right on the plaza and next to the València cathedral! Recently updated rooms, with an awesome rooftop bar! Excellent location and lotsa amenities!
by A verified traveler
Posted 9 Mar 2024
I am satisfied with all, in particular, the breakfast provided.
by A verified traveler
Posted 9 Mar 2024
Lovely property, excellent customer service, daily cleaning available— nice to have little kitchen. Noise was fine off the town square but there was a festival Falla celebration on so naturally some noise couldn’t be avoided like fireworks. The rooftop terrace was a really nice spot to end the days with a drink. We had trouble with ants one day in the apartment but maintenance resolved swiftly and management handled brilliantly. We had a delicious complimentary breakfast on the terrace.
by A verified traveler
Nice hotel. Pity about the building work next door
Posted 1 Mar 2024 on HotelsThe hotel and the staff were very nice.
We did have a couple of issues.
There was a cockroach in the bathroom.Howsver the hotel did apologise and gave us a bottle of wine.
There is building work going on next door and on one day in particular the noise was from 8.30am until 19.30
We did ask to be moved but the hotel couldn’t do until the following day to a much down graded room
Fortunately the building work next door eased off
The hotel is a good position in the old town as long as you don’t mind city noise and the bells from the cathedral
It is a very comfortable hotel and the staff are very friendly
